Annoying computer problem

KillerCars

KillerCars

KillerCars

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Joined
16 Jul 2005
Posts
83
Hi.

I'm having the most irritating issue with my PC... the reason it's most irritating is because i'm not actually with it to sort it out, my girlfriend has it and she isn't exactly computer literate.

The computer keeps freezing. It started freezing more and more and over the last couple of days it's got worse. Every time she tries to play a game it freezes, and now it won't even start up properly. She says it isn't loading things once it loads windows (ATi catalyst and norton anti-virus won't load) and when she clicks start it shows the hour glass symbol for like a minute before it finally pops up.

Before it completely broke I looked on several posts with the similar problem and tried some solutions, Cleaning registries using regcure.. using "ccleaner", checking temps (which all seem normal). I'm not sure if it's a hardware problem or not. The strange thing is the computer she had before this one suffered the same symptoms before breaking. Is there something that could be plugged into the pc that is breaking it? Maybe the power going to the pc is slowly breaking it somehow? I'm quite convinced it must be something plugged into it since the exact same thing happened to her completely separate old PC.

Any help would be appreciated, sorry it was a bit long.. I like to explain things fully :p
 
norton internet security.. i don't really trust that program, just don't know what else to use. You could be right though since the PC is attached by the same cable as her old one.. i believe it connects to a router.. they have some kind of network thing anyway, and they have about 4 other pcs on the network all with a million viruses. I thought having norton on this pc would prevent it from being infected but maybe i was wrong.

Is there anyway I can find out?
 
I told her to update the virus definitions and scan whilst it was still working and it didn't find anything. Now it's broken how will I be able to download and install zonealarm? Will safe mode help?
 
she can start in safe mode however she said the screen is squished horizontally and stretched vertically. She can't use the internet in safe mode though it seems. I told her to do a system restore to a week ago.. dunno if that'll help. Any suggestions since it's in safe mode now?

thnx


edit: she system restored and it works... to some extent... it froze when she tried to turn her webcam on.. it couldn't be the usb camera breaking it, could it? USB can do some weird things it seems. Either way, I'll probably go to bed now. Any advice anyone can give would be helpful. I'll have a look here later after some good sleep :P
 
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