Annoying power saving problem!

Stonedofmoo · 12 Sep 2006 at 13:30

Hi there

Hopefully you people can help me.

Where I work we have a few PC's around our call center that display statistics information about the phone system on large 42-50" screens.
The data is generated through a webpage on Windows XP SP2 computers.

Now the problem is those screens keep going into power save mode after 20-30 minutes or so.
I know what you are thinking - disable the power save mode and set it to 'never'... however we already have.

The screensaver is switched off, and ALL of the power saving features including monitor, hard disk and system standby are all off too.

Despite this the screens all switch off at some point, very frustrating!

Does anyone know why this might be. I've simply run out of ideas. I even checked the BIOS to see if there was a power save mode built in there but there isn't, and the monitors themselves are all different types and brand and NONE of them have built in power saving options that could explain this.

The PC's are all HP Business Desktop DX2200's.

Help!!

Stonedofmoo · 12 Sep 2006 at 14:36

But that doesn't make sense. A monitor is just a monitor, how can it know if you are using the PC or not?

I would suggest it's more likely the power save options have defaulted back to standard from where you switched your monitor back.

But then I'm no expert as i've had no success with this myself

Stonedofmoo · 12 Sep 2006 at 15:15

The monitor knows if its had no image activity for a time, in the same way the pc does.

How?

All it knows is if it's recieving a graphics signal or not. It can't know if you're using the machine or not; it's just a monitor.

Stonedofmoo · 12 Sep 2006 at 15:48

Ok well assuming that's correct it unfortunately doesn't explain my situation as the screen's cycle constantly through different stats and pages, so it's not a static image by any means.

Stonedofmoo · 12 Sep 2006 at 18:01

Joe42 said:
So to wake it it requires mouse movement?

I still say contact hp, somethings not right. Have you tried a chipset driver update?

That's right, mouse or keyboard movement.

I tried the chipset driver, but i'm not quite sure what drivers it's installed as I download the drivers from the HP webby and they only mention southbridge drivers by ATI when you install it (It has an ATI chipset)