Another cry for help - computer restarting during gaming

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Joined
5 Dec 2013
Posts
30
Location
Surrey
Good evening!

It's another one of those 'help meeeeeeeee!' threads and for that I would like to apologise! I'm having a rather vexing issue that I cannot seem to get to the bottom of. for the last month or so, my PC has been suffering from an annoying restarting problem during gaming. It does so without warning. No BSOD, just a sudden black screen, computer dies for 1-3 seconds and then reboots and asks whether I'd like run in safe mode. Problem happens far more often with Crysis 3, BF4 than CS:GO, Wargame Airland Battle or WoW. This does not happen when the PC is left on or i'm browsing the internet.

Please note, this PC was assembled for me by a friend. Although I can replace parts I'm far from technical.

What i've done so far:

  • Stripped PC down, removed CPU cooler, clean existing thermal paste and re-apply new paste.
  • cleaned all fans of dust.
  • removed GPU and given the slots a jolly-good blow.
  • removed RAM cards and blown in the RAM slots.
  • Inspected for any blown or leaking capacitors...none found
  • Run Furmark...GPU has reached maximum temperature of 79C. No restarts.
  • Run windows memory test on boot up, no problems found.

I suspect it's PSU based but I'd welcome some extra opinions.

So my rig (Built xmas 2011)

CPU - Intel Core i7-950 @ 3.07GHz
CPU cooler - Cogage True spirit
Motherboard - Foxconn Flaming Blade GTI (What a name...) X58 chipset
RAM - DDR3 triple channel -total physical is 3GB
Video - AMD Radeon 6870 on stock clocks. Sub-vendor is Sapphire.
OS - Windows 7 Home Premium 64-bit SP1
SSD - OCZ-VERTEX2 ATA Device (operating systems is on this)
HDD - SAMSUNG HD103SJ ATA Device
PSU - BeQuiet...that's all I know. I can see any stickers on it, but on looking at the FAN underneath the PSU says BeQuiet across the fan/grilling.

I've checked Event Viewer and this is the error I get.

- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-12-08T21:51:47.180008200Z

EventRecordID 430918

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Dave-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0


So if anyone has any suggestions as to how to fix this, please help me! If you can recommend any hardware that you would recommend updating please also let me know. I've lost track on what's good and what's not so good these days!
 
Last edited:
Hi guys,

Thanks for the response. These are the voltages from Speccy on the MB.

CPU CORE 0.944 V
MEMORY CONTROLLER 1.152 V
+3.3V 3.328 V
+5V 5.134 V
+12V 12.160 V
-12V (4.416) V
-5V (6.400) V
+5V HIGH THRESHOLD 5.027 V
CMOS BATTERY 3.248 V


Maybe ask your friend for help does he have a psu you can borrow to try.

Already asked - doesn't have a spare one and his PC is on permanently for bitcoins :*(
 
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Memory controller voltage is low imo,I would try atleast 1.25v (may need more) then see if its any better

Hi Wazza - thanks for this. I've amended the settings and will test it out...when i get an opportunity to play over the weekend. Work means no gaming during the week :(

@ ThaReaperGuy - I inherited the PSU and Motherboard from aforementioned friend...both were about 9 months old when I bought them off him. unfortunately there's no stickers on the PSU that I can see, all I can tell you is it that's definitely a BeQuiet unit and the finish on it is a gunmetal metallic silver :confused:

I've text my mate to see whether he can remember what it is.

Any thoughts on my system and any areas where I should potentially invest (minus solving this annoying problem)?
 
Hi guys,

Thanks for the help so far. Tried it tonight running higher voltages on the MCV. did crash during Crysis 3 but i didnt get much time to test it out for a long time to see whether the frequency of crashes remains the same.

Will let you know over the weekend.
 
Have you disabled auto restart so you can see any bsod or other errors it threw up.

89ee.jpg


Done that now - PC posts no BSOD, just black screen and a restart.

Something else I've noticed...can't buy MBs or my processor anymore! Is my system essentially defunct if I was to look at upgrading?

Guess I ought to find out what PSU I'd best be looking at buying!
 
Most of the guys above have suggested more or less what I was going to say. However, if you need a spare PSU to test to rule out if that's the cause or not then let me know, im one town over and have got a spare I can drop off

Thanks mate - I'll take you up on that offer. Despite the fact I have no idea whatsoever how to remove or plug a PSU in. :(
 
turned out to be the PSU as suspected. Many thanks to Rainagul for all his help! He even managed to deal with my hungover groans as he sorted the cable management on my PC.
 
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