Another faulty board? :/

horrorwood · 4 Feb 2012 at 18:01

Hi,

First of all I had the Gigabyte GA-Z68X-UD4-B3 which had cold boot problems and kept turning itself off randomly. Sometimes resetting the CMOS by itself etc and just generally being crap.

I have now replaced it with a ASUS P8Z68-V PRO/GEN3 which was working perfectly.

Now a few days ago I went to change from optical out and plugged my headphones in, first I put them in the wrong socket and then I instantly put them back in the green socket (this should be no problem obviously). Usually this brings up a window asking what device was plugged into the socket. But it did not.

It did originally bring up the window when I plugged them into the wrong socket. I clicked nothing as I had instantly put them into the correct one. I know I did not need to put them in the green socket but its just instinct I guess.

Now I have tried two sets of headphones in each socket and the front audio connectors on the front of my case. They all do not make the software ask what I have plugged in so the analogue out remains disabled

I have now actually reinstalled windows as well and it still does not ask. So I can not use the analogue outputs on my board

Is there anything I can try?

wazza300 · 4 Feb 2012 at 18:06

look in realtek audio manager and click the little spanner,make sure enable pop up when device is plugged in and hd audio if your case front panel supports it if no sound from front panel headphone switch it to ac97

horrorwood · 4 Feb 2012 at 18:17

Thanks, do you mean this?

wazza300 · 4 Feb 2012 at 18:20

yes thats it,sometimes you need to set to ac97,they are both same sound quality only hd audio has jack sensing thats all

horrorwood · 4 Feb 2012 at 18:25

wazza300 said:
yes thats it,sometimes you need to set to ac97,they are both same sound quality only hd audio has jack sensing thats all

I did try both, I know I have the "hd audio" part plugged into the board from my HAF X.

I assume then plugging the AC97 in would make it work. But then i'd be limited to only using the front ports on my case.

I think i'll have to RMA it. Thanks for the help

mmj_uk · 4 Feb 2012 at 19:21

I had a terrible problem with the original Asus P8Z68-V PRO where those "something has been inserted" messages would pop up randomly even when nothing had been plugged in, there was also a lot of 'noise' coming through the headphones/speakers so my best guess was that it was triggering the jack sensing.

It's most likely faulty, I would try plugging them into that wrong socket again which originally popped up the message, it could be that with certain ports on your board the jack sensing is not working.

horrorwood · 4 Feb 2012 at 21:12

mmj_uk said:
I had a terrible problem with the original Asus P8Z68-V PRO where those "something has been inserted" messages would pop up randomly even when nothing had been plugged in, there was also a lot of 'noise' coming through the headphones/speakers so my best guess was that it was triggering the jack sensing.

It's most likely faulty, I would try plugging them into that wrong socket again which originally popped up the message, it could be that with certain ports on your board the jack sensing is not working.

Yeh I have tried every socket, none of them respond. I have also googled the problem and 99% of replies are to RMA the board which seems to cure the problem

Oh well, I am still within the 30 days so I'll RMA it for a refund and try a different board. I might as well try another brand, by this time next year I may have tried every board going