Another Gameplay payday sale

Serious Sam 2 looks like a steal, guess i'll get it since i enjoyed the demo.

Freeman said:
I tried ordering NFSU:MW, Serious Sam 2, Half Life 2 Episode 1, and Painkiller Expansion with my Solo card, and the order goes through fine, and i get a confirmation email, but 15 minutes later another email comes through stating some details are wrong.

I have tried ordering 4 times now, i still have the same problem.

I don't have this problem on any other site.

I phoned up gameplay and they said it was to do with the issue number not being filled in, so they told me to select maestro, but still i get the email stating my order has been cancelled.

Does anyone else have this problem with gameplay with a Solo card?
Click to expand...

oh, i didn't read what you typed correctly :s I know it sounds stupid but did you fill in the issue number, it's on the card.

:edit:

It's been about half an hour now and i haven't had a cancellation email. I entered all 18 numbers and my issue number if that helps :/
 
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Freeman said:
I tried ordering NFSU:MW, Serious Sam 2, Half Life 2 Episode 1, and Painkiller Expansion with my Solo card, and the order goes through fine, and i get a confirmation email, but 15 minutes later another email comes through stating some details are wrong.

I have tried ordering 4 times now, i still have the same problem.

I don't have this problem on any other site.

I phoned up gameplay and they said it was to do with the issue number not being filled in, so they told me to select maestro, but still i get the email stating my order has been cancelled.

Does anyone else have this problem with gameplay with a Solo card?
Click to expand...
I just used my solo card and it worked fine!
Got Serious Sam 2

edit: didn't enter an issue number
 
Whattttt >.<

I also tried an issue number, 1. But no luck.

Thanks for the suggestions so far guys, didn't think i'd get any replys on the matter.

I'll try once more now and if that fails i'll order over the phone tomorrow.

*Wakes up to £500 gameplay bill*

PS I know for a fact my card is working fine as i ordered from a well known site just 2 days ago and my order went through just fine.

EDIT

Well, i just tried again and it gives me this:


Dear Sir/Madam

Thank you for placing your recent order with Gameplay.

Unfortunately we are unable to process your order immediately due to an error or because of incomplete details (this usually happens if an invalid card number or expiry date has been entered).

Please note for Switch or Solo we require the long Switch or Solo number across the middle of the card. Currently we do not accept American Express.

To proceed with your order simply place a new order at www.gameplay.co.uk.
Please be careful when entering your card number. Alternatively you can call our customer service team on 0845 345 4440. We are open Monday to Friday 9am to 7pm and Saturday 9am to 5.30pm.

We would like to apologise for any inconvenience caused but look forward to hearing from you soon.

Yours sincerely

Gameplay After Sales
 
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on your solo card, are you sure you put in the numbers right? i know under certain light the 6s and 8s on credit cards look quite similar
 
kicks66 said:
on your solo card, are you sure you put in the numbers right? i know under certain light the 6s and 8s on credit cards look quite similar
Click to expand...


Yes i am sure, i know all my details of my card including my number off by heart, and i double checked to see if i was making an error, no luck >.<

Psymonkee said:
Try issue number as 0

:)
Click to expand...

Just tried that now, no luck, still getting the cancelled email 10 minutes later.

I would try on my brothers solo card but he can't find it at the moment, so i'll order over the phone tomorrow i guess.
 
Yay! Just got my order through the post. It's just a shame that i have to wait for my motherboard to be replaced :(
 
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