Any MSI reps here?

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A laptop i newly bought (msi gt73vr 6rf Titan pro) has a faulty fan (it makes a buzzing noise) which is really annoying me.

Any chance i could get a replacement fan shipped out to me?
 
They're in hiding ;) unless you want to take advantage of their upgrade program :D

Have you tried using some canned air to blow any dust out? It might just be that.

I've thought that if either of my fans got a bit too audible I'd probably just buy and fit them myself rather than sending the entire laptop off, which would be too inconvenient.
 
Its not dust i have checked the fan, its just a faulty ball bearing making that buzzing noise. I asked msi to send me a replacement fan but they just tell me to turn the fans down, then say i cant open it up or it will void the warranty.
 
a66as

Please contact me directly neil reid (no spaces) at msi (dot) com and I will see what we can do for you.
 
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