Any way to get rid of a stuck purple pixel ?

Dicehunter · 5 Oct 2014 at 20:25

Just noticed a purple pixel on my BenQ 144Hz monitor and it's driving me nuts, It's tiny but I know where it is an it keeps looking at me

Is there any reliable way to get rid of these without RMA'ing ?

andybird123 · 5 Oct 2014 at 21:18

Search google for pixel unsticker, there are several

Dicehunter · 5 Oct 2014 at 21:19

andybird123 said:
Search google for pixel unsticker, there are several

Tried several of them, Nothing so far

It only shows up on grays and is very tiny so it's not a big deal, Think I'll just MM it with the full warranty

Surveyor · 5 Oct 2014 at 22:15

Does the monitor have a guarantee of no pixel faults?

Dicehunter · 5 Oct 2014 at 22:27

Surveyor said:
Does the monitor have a guarantee of no pixel faults?

Not too sure it just says a 2 year warranty.

R400 · 5 Oct 2014 at 22:29

Give it a scratch, sometimes pressure in the right way can unstick them.

Dicehunter · 5 Oct 2014 at 22:34

R400 said:
Give it a scratch, sometimes pressure in the right way can unstick them.

Tried a few methods, Nothing so far, Just going to put it up on the MM for cheap if the warranty doesn't cover 1 stuck pixel.

Surveyor · 5 Oct 2014 at 22:37

Dicehunter said:
Not too sure it just says a 2 year warranty.

LCD monitors are sold with a panel classification of 0-3.

Only class 0 guarantees no pixel faults at all.

Unless the panel in your monitor is class 0 (most aren't), or it's sold with a perfect pixel guarantee, it may not be replaceable for a single stuck pixel.

It's something you should perhaps check before implying it can be repaired or replaced under warranty.

Dicehunter · 5 Oct 2014 at 22:38

Surveyor said:
LCD monitors are sold with a panel classification of 0-3.

Only class 0 guarantees no pixel faults at all.

Unless the panel in your monitor is class 0 (most aren't), or it's sold with a perfect pixel guarantee, it may not be replaceable for a single stuck pixel.

It's something you should perhaps check before implying it can be repaired or replaced under warranty.

Yep, Changed the MM post to reflect this.

Surveyor · 5 Oct 2014 at 22:45

Dicehunter said:
Yep, Changed the MM post to reflect this.

I've seen the thread.

It may be covered but you need to check with the retailer/BenQ.

Dicehunter · 5 Oct 2014 at 22:49

Surveyor said:
I've seen the thread.

It may be covered but you need to check with the retailer/BenQ.

Apparently it has to be 3 or more pixels to be covered.

glenimp617 · 6 Oct 2014 at 09:31

I've never ever been able to bring a stuck pixel back to life. This is why I always very carefully unbox the monitor, check it for dead pixels, and if I find any it goes back under 7 day dsr

They are a right pain :-(

some etailors offer pixels checking services for under a tenner, which is quite good when you consider the return postage and messing about.