I've been waiting over a week for delivery of a replacement smartphone. I opted for delivery to a local shop as I wouldn't be home.
So far no delivery attempt has been made, and three phone calls to customer services, one of which is the depot in question has been to no avail.
The thing that galls me is they haven't even bothered to email/text/phone me to update me on the situation.
I used to think DPD were one of the better couriers but that opinion is rapidly dwindling.
Ps. The once official email to complain '[email protected]' sends you a nice reply telling you this is inbox is no longer monitored.
So far no delivery attempt has been made, and three phone calls to customer services, one of which is the depot in question has been to no avail.
The thing that galls me is they haven't even bothered to email/text/phone me to update me on the situation.
I used to think DPD were one of the better couriers but that opinion is rapidly dwindling.
Ps. The once official email to complain '[email protected]' sends you a nice reply telling you this is inbox is no longer monitored.