Dear Customer,
It has recently come to our attention that your monthly subscription fees may not have been charged to your account. We have identified and corrected this error, and are in the process of billing the missed fees. The missing charges will be billed to your previously approved payment method in the near future, following 10 days from the date of this e-mail.
Now I have never missed a payment and it came out of my bank every month??WTF?