Anyone had any issues with vertical lines appearing on an Optoma projector?

[Phil99]

Hi all,

I've had an Optoma HD700X for about 9 months now, haven't used it for about a week, turned it on today to be greeted by a display of corrupt vertical lines down the screen, probably about 10-15 of them all the way along it

Tried it with no input sources, left it unplugged for a while and tried again etc, no joy. Have emailed Optoma so hopefully any repair/replacement is as painless as possible.

Anyone had anything similar or had any experience with Optoma support?

 

[Phil99]

Ah ok, cool, will give that a go as changing the bulb doesn't void warranty (didn't want to go poking around inside if it was going to void the warranty but opening up the bulb bit should be fine)

Any tips for taking it out, there's instructions in the manual, but anything to look out for etc.?

Thanks

 

[Phil99]

Tried that and no luck, looks like it's got to be repaired/replaced. Reading over on AVForums and a couple of people seem to have had the issue, read one case of it being all sorted inside a week so fingers crossed!

 

[Phil99]

Had a phone call today from Optoma and they're going to pick it up tomorrow.

Very impressed with the speed of service so far, hopefully won't be without it too long