One of my modules (from a quad kit) failed and I arranged an RMA with G.Skill for return to their European HQ in the Netherlands.
I had to return the entire kit as part of the RMA process rather than just the one faulty module.
Anyway I received an email today after contacting them to find out the progress and was informed that 'they are experiencing a shortage of my memory and working hard to find a replacement'.
No indication of how long this shortage will be, a day, a week, a month.....
I've gone back to them to ask how long and can a alternative be sourced instead. But I think its poor that an RMA center has limited stock and no indication of resolution....and its not like the kit is out of production either.
I had to return the entire kit as part of the RMA process rather than just the one faulty module.
Anyway I received an email today after contacting them to find out the progress and was informed that 'they are experiencing a shortage of my memory and working hard to find a replacement'.
No indication of how long this shortage will be, a day, a week, a month.....
I've gone back to them to ask how long and can a alternative be sourced instead. But I think its poor that an RMA center has limited stock and no indication of resolution....and its not like the kit is out of production either.