Anyone had issues using i5 based machines with XP on corporate network ?

Soldato
Joined
30 Jul 2005
Posts
2,969
Location
Bristol
I am in the process of a hardware refresh to replace all the desktops in my business.

Being the Hardware savvy guy i am i suggested we goto new tech and get i5 based SFF from Dell i decided on the Optiplex 980 with an i5 650 CPU (Q57 chip set).

Previously i was going to us an optiplex 780 with a E6500.

Now i am using Dell's imaging product so we can isntall our Windows XP image at factory level and the pcs can be delivered to desk at which point SCCM can get to work on them.

The reason i am not imaging these in house is because a lot of our first and second line support staff were made redundant so we dont have the man power to do so :rolleyes:

So i have a base image which works perfectly on the Optiplex 780 dell tout that any image can be given any driver pack and installed on any hardware platform.

I setup the image to work on the 980 i5 system. This is were i start getting issues. The system is unstable. Memory errors loads of DLL related errors when shutting down. Two of our major Apps just shut down when you click OK or CANCEL to any dialog box they throw up, MS outlook is one of these if you close an open email the whole Outlook process dies.

This same image works flawlessly on the 780 core 2 based system.

I Tried installing windows XP from scratch on the i5 based system and installed Dells drivers, manually added it to the domain and started off by manually installing one of the problem apps. The issue instantly occurs.

One of the apps ( a digital dictation app) works fine if you right click run as and put in the details of the User who is already logged in. Admin rights make no difference. The only thing i have noticed about this app is that when you run it without using run as at the point it closes it is trying to run 9 threads. When i do click run as and it doesn't close it never opens more than 2 threads.

Im pulling my hair out over this, we finally have the budget for some 400 new PC's to replace our 5-6 year old estate, i am the one who suggested we use this new tech and we can't get it working. At present out main option is looking to go back and buy 400 core 2 based machines. Which to me seems like a massive waste.

So in conclusion i am pressing Dell for new drivers i can only assume its hardware or driver related and the only people who are going to make drivers i would think would address my issues would be intel.

Has anyone else had any experience with this tech or have anything i could try that i haven't already ?
 
Have you tested it on another machine? Maybe it's just this machine? Memory module fault?

That's some strange problems. Can you try installing Apps before any Drivers.
 
ahh forgot to mention i have tried it on ten different optiplex 980s all with same syptoms, we bought 10 for testing and piloting.

i will try it without any drivers now.
 
OK

rebuilt the PC with XP SP3 disk and installed only the NIC driver and no others and it works fine as it should.

so its looking like a defo dell driver issue that's causing the problems.

Sin Chase does windows XP have that ? i thought that was a feature of Vista and Win 7 ?
 
Still closes down with DEP off, just tried it :(

so it does seem that drivers are at fault here.

at least this gives me something to go back to Dell with, thanks for all help guys
 
Get a hardware list and go for the hardware vendor drivers directly.

Dell site may be well behind or not yet published pre internal testing.

I am assuming you are working on fully patched SP3 builds of XP?
 
i have already tried that getting all the drivers from Intel.

I have also tried unpatched and patched versions of XP SP3

the fact it works with no drivers has made me a little happier.

i am just going to install each driver one by one and test after so i can find out exactly which one is causing this issue.

I have Dell jumping through hoops as well with this as its £350k to them :P
 
after further testing everything goes South after installing

Intel Q57 DT Gfx - Intel GMA HD Driver

i have tried all three revisions that dell release and the one on the intel website listed as the driver for the Q57 but to no avail :(
 
We recently had issues with new Dell computers and we managed to trace issue to computer bios, turning off C states fixed issue for us.

I also recently had to turn this off on our Hyper-V servers which were running latest Intel CPU.
 
Back
Top Bottom