Anyone have a mortgage with Natwest but no current account with them?

ChrisD. · 7 Jul 2017 at 14:02

Am I being stupid or is the only way to manage the mortgage through:

https://www.switch.natwest.com/SVRWeb/nwb/faces/login.jsp

I can't view statements of any form, just view the balance and switch to a new deal.

Compared to Halifax who I was with before it's rubbish. No mobile app that I can see that I can use.

Street · 7 Jul 2017 at 14:29

Yep, I found the same. Previously I was with Nationwide and their online service was great in comparison, Nat West seems severely lacking!

adolf hamster · 7 Jul 2017 at 14:39

the level of online banking quality varies wildly with the specific bank.

santander is pretty good, but i'm far from surprised to hear other providers aren't picking up on this aspect of the modern world

ChrisD. · 7 Jul 2017 at 15:08

They do have a mobile banking app and my mate says it's good, but you can't add your mortgage to it unless you have a current account with them.

coolsurfer · 13 Jul 2017 at 00:11

Yeah I have a BTL mortgage. Have to ring them to make overpayments.

dazz25 · 13 Jul 2017 at 07:01

I got a mortgage with them in January without a current account.

I've only ever logged onto the online banking to see the details of my mortgage so can't comment on how good/bad it is.

ChrisD. · 13 Jul 2017 at 08:00

dazz25 said:
I got a mortgage with them in January without a current account.

I've only ever logged onto the online banking to see the details of my mortgage so can't comment on how good/bad it is.

As in through the link in my OP, or via actual online banking?

Swifty55 · 13 Jul 2017 at 09:12

I have a mortgage with Natwest.

You can indeed view statements, organise overpayments etc via online.

ChrisD. · 13 Jul 2017 at 09:24

Swifty55 said:
I have a mortgage with Natwest.

You can indeed view statements, organise overpayments etc via online.

Do you have a current account or credit card with them?

How did you register? The registration process wants either NatWest credit card details or a NatWest sort code and account number.

Swifty55 · 13 Jul 2017 at 09:34

ChrisD. said:
Do you have a current account or credit card with them?

How did you register? The registration process wants either NatWest credit card details or a NatWest sort code and account number.

I do have a current account and credit card with Natwest, but I switched to them months after my mortgage.

I never had to register anything online for me to view my mortgage, the bank provided me the details/instructions as it was already set up. Could easily find the letter.

ChrisD. · 13 Jul 2017 at 09:52

Oh right, this is all I can see:

Are you saying if I ring them I can get set up on online banking?

platypus · 14 Jul 2017 at 13:33

Yeah I'd be interested to know this.

Ace Modder · 14 Jul 2017 at 13:35

why don't you just open a current account and not use it?

I'm with Natwest for my current account, the app is great.
My mortgage is Nationwide though.

ChrisD. · 14 Jul 2017 at 13:55

Ace Modder said:
why don't you just open a current account and not use it?

I'm with Natwest for my current account, the app is great.
My mortgage is Nationwide though.

I already have current accounts with First Direct (main account) and Nationwide (5% savings up to £2500). Unless Natwest offer a high interest current account I wouldn't really be interested in having yet another current account on my credit profile.