Think the reason why everyone is annoyed is because the problem didn't seem to get identified until everyone started to moan. Someone at MS must have known that the influx of new peeps to XBL would have caused problems.
I wouldn't have been so annoyed if the problem was put on xbox.com or a message was sent to your inbox for example.
I wouldn't have been so annoyed if the problem was put on xbox.com or a message was sent to your inbox for example.