Anyone here support Solicitors or work with them?

[Phal]

We support one firm and they have a strange contraption of an application which they use to print to different trays.


Basically they have a bespoke application which lets them choose paper types to print to easily which I guess is important for a Solicitors firm. The only trouble is that this strange arrangement of macros is that its prone to doing its own thing and not working as it should. It also means that we cant update drivers because if we do this it messes with the macro It was designed years ago so Im thinking there must be something better by now!


What Im asking is... Does anyone know of a tool/app which does this? A tool which lets you print to predetermined trays so that it comes out on different paper types?

 

[Phal]

Yeah but if you print a lot of stuff and its all required to be on different paper... going into print setup everytime soon gets old and before you know it someones rampaging through the office murdering people with a shotgun!


Maybe Im exagerating slightly but you get the idea!


There must be an easier way of saving preset paper/tray setups >:|

 

[Phal]

I know they have templates already :/ But I didnt realise that page setup was per document.

Ill have to look into this a bit more... Im sure theres a reason why they have this crazy macro arrangement.

Its just so so annoying because the slightest change to the driver or printer settings screws stuff up lol

 

[Phal]

Page setup is, print setup isnt.

Its probably just down to ignorance on some predecessors part...

Even if it wasnt, it's dead easy to write a macro to print to a particular paper type and will have no bearing on drivers

Yeah, it should be fairly simple which is what makes me think there must be more to their macros :\ Maybe it does some kind of mail merge and sticks data in there too.

Guess I wont know till I look into it a bit more. Ive looked at the damn things loads of times but Ive never looked at what they actually do lol :| I just end up spending hours trying to get the damn macros to use the right trays.

 

[Phal]

In what way do they use it? Most of their solutions seem to be orientated around remote users needing to print etc.

 

[Phal]

i work for a firm of solicitors.

We had Tikit fully customize our word system when they installed our interwoven DMS,

We have recently changed to HP MFD's and we use a new system were by users have to flash there smartcard at the printer which then spits out there print job.

this means we now have no trays

So how do users print? They get the document ready on their PC and walk it over to a printer? Or the job sends accross the network but they need to swipe something on the printer to get the job out? :\