Anyone know how to firmware upgrade a Panasonic DMPBD10A?

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I've been unable to play Quantum of Solace on my Panasonic DMPBD10A Bluray player, it just sits there with the message 'reading' when selecting play from the main menu. As this was a rental, I've tried 2 discs and both are the same.

Looking on the Panasonic site there is a firmware upgrade which is newer than my player by at least 12 months. I thought I'd upgrade and see if the disc was playable afterwards so I downloaded the file expecting installion instructions with it but it's just a .frm file. Nothing in the manual and nothing obvious on the support site about how you go about upgrading.

Anyone know how to do this?

BTW this is the first Bluray film out of at approx 100 I've watched in the last 24 months to cause a problem.
 
Firmware upgraded OK and Quantum of Solace now plays.

Thanks to Euro Hunter for your help. I don't mind admitting I was worried about doing this not having done it before, I had visions of a player which wouldn't do anything.
 
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