Anyone on AOL Broadband?

the guy I spoke to said it had been elevated to a something or other level where the "server team" are looking at the problem and that he can assure me that it is nothing wrong my end
I was like I chuffing well know its nothing at my end i want some money back or an upgrade:p didn't get them tho :(
 
collisster said:
the guy I spoke to said it had been elevated to a something or other level where the "server team" are looking at the problem and that he can assure me that it is nothing wrong my end
I was like I chuffing well know its nothing at my end i want some money back or an upgrade:p didn't get them tho :(
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If they're telling you that then they're obviously well aware of the problem now - you're probably one of thousands that are calling reporting this issue ;)
 
I called up today for the first time after a month of a degrading service. It started with dropoputs and more recetly has gone on to a number of sites being blocked and finally being unable to logon at all!

They said that there has been problems a a result of switching everyone to new servers but that in my case the switch was complete and everyting should be OK. However, I may need to change some settings to get it to work probably. I don't beleive this for one minute but am prepared to give it a go when I call them back this PM. Th3e chap was talking about DUN servers or something? I really can't see how changing the settings will help as I have reinstalled everything already. I also don't use AOL 9 and just conect directly.

I will let you know how it goes. If they can't sort it out there and then I am going to go the MAC route.
 
Where does he live? As I mention in my post above AOL told me that mine SHOULD be back to normal but it is not. I am in London.
 
rulocal said:
I called up today for the first time after a month of a degrading service. It started with dropoputs and more recetly has gone on to a number of sites being blocked and finally being unable to logon at all!

They said that there has been problems a a result of switching everyone to new servers but that in my case the switch was complete and everyting should be OK. However, I may need to change some settings to get it to work probably. I don't beleive this for one minute but am prepared to give it a go when I call them back this PM. Th3e chap was talking about DUN servers or something? I really can't see how changing the settings will help as I have reinstalled everything already. I also don't use AOL 9 and just conect directly.

I will let you know how it goes. If they can't sort it out there and then I am going to go the MAC route.
Click to expand...

DNS servers?
www.opendns.com

My internet has never been this fast at loading sites since i started using them.

Edit:

No one should use the AOL software.
 
I have got home and everything seems fine, better than ever in fact. I can now get on to the sites I couldn't yesterday and no dropouts yet.

Nevertheless I will have a look at this DNS thing.
 
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