Anyone on BT Broadband?
- Thread starter ShearnY
- Start date
BT throttle heavily, and get complained about a LOT. DSLZONE UK specialises in ADSL/ISPs etc and is an independent forum full of ratings, reviews and up to date discussion.
What ISPs are available on your exchange? SAM KNOWS will be able to tell you. Also can you post up your current router stats? What do you use your internet for? What's your budget?
Answers to those questions will enable people to help you a lot more
What ISPs are available on your exchange? SAM KNOWS will be able to tell you. Also can you post up your current router stats? What do you use your internet for? What's your budget?
Answers to those questions will enable people to help you a lot more
i mainly use the internet for online gaming and downloading. i do live in the sticks a bit and my line apparently supports 4mb. however at the moment on the speed tests with tiscali im getting 512kb and im on the 8mg service. looking to pay about £20 a month. so far im decidint between eclipse, BT, plusnet.
I'm sure there'll be a BT customer or two who'll disagree, but I'd highly recommend you forget BT at least. Check out their ratings under ISP Ratings on DSLZone for customer comments, and you'll see why.
512kb on Tiscali's 8 meg is about par for the course (though there's always the slim-to-none chance you've been put on a fixed speed package by mistake. I wouldn't expect much better speeds out of BT either. Are you ipstream, datastream or LLU?
Do the exchange check at samknows (link in my previous post) and see what you have available LLU wise. Are you a Sky customer by any chance? On the ADSL2+ "Sky Max" LLU package, even on your line you would yield decent speeds (maybe 8mbps as ADSL2+ effectively doubles speed over normal BT-type ipstream connections). The bonus is it's only a tenner a month too, with a FUP of around 500GB a month!! No throttling, no peak time slowdown = full speed all the time. No port blocking either.
Can you get your router stats and post them up?
here is the available broadband from sam knows: http://www.samknows.com/broadband/checker2.php?p=summary
I am on the Taunton exchange. im guessing im on LLU?
i would post my modem stats but im at work at the moment. will put them on later tonight.
Yes i am a Sky customer. are sky any good for broadband? have not heard much about them.
I am on the Taunton exchange. im guessing im on LLU?
i would post my modem stats but im at work at the moment. will put them on later tonight.
Yes i am a Sky customer. are sky any good for broadband? have not heard much about them.
I've been with BT for years now mate. The speeds are great, ok they aren't the fastest but I don't get throttled and are always constant.
However, ringing customer support can be a pain at times because half the time they have no idea what you are talking about lol.
However, ringing customer support can be a pain at times because half the time they have no idea what you are talking about lol.
that's how i'd describe my mum's connection, she's had next to zero downtime (i think it was a problem at the exchange when she did have it)
after being kicked off when we had ISDN (over-raping) from bt, to getting 512kb, it's been an awesome service, can't fault them
Soldato
- Joined
- 19 Feb 2007
- Posts
- 15,303
- Location
- London
im with bt, i was wondering since i got with them why there internet was so slow, now i know, i didnt setup the wireless security properley and someone was using my wireless, sorted now and its dam fast IMO
I went BT..Tiscali and now Sky.
Sky and virgin media do great packages, check them out. I'm only on 2mbit, but from a good website i usually can get 200kb/s download speeds, which is near enough max for 2mbit. I'm going to ring them up tongiht probably and try and upgrade though.
BT almost flat out refused to allow me to switch ISP and made me wait 3 weeks before they'd free my line for Tiscali after endless complaints.
Tiscali, well, customer service diabolical. Maintenence works where they'd cut you off without warning happened quite often. Even when you rang up the Indian call centre, they'd have no knowledge of the works unless you specifically said "No, my modem IS plugged in, it's your end, check it out?".
Speeds were random, but never ever near what was rated.
No issues with Sky so far and the person on the other end of the line speak fluent English lol.
Sky and virgin media do great packages, check them out. I'm only on 2mbit, but from a good website i usually can get 200kb/s download speeds, which is near enough max for 2mbit. I'm going to ring them up tongiht probably and try and upgrade though.
BT almost flat out refused to allow me to switch ISP and made me wait 3 weeks before they'd free my line for Tiscali after endless complaints.
Tiscali, well, customer service diabolical. Maintenence works where they'd cut you off without warning happened quite often. Even when you rang up the Indian call centre, they'd have no knowledge of the works unless you specifically said "No, my modem IS plugged in, it's your end, check it out?".
Speeds were random, but never ever near what was rated.
No issues with Sky so far and the person on the other end of the line speak fluent English lol.
No offence intended to the BT customers, but I'm only trying to give you good advice from MY EXPERIENCES... For the love of God, with those choices, go with Sky. Not only is the backbone 100x better (it's Easynet's LLU fibre with virtually unlimited capacity), but the support is too.
And don't forget - again - it's ADSL2+ which means roughly 2x the speed you could ever see with BT at twice the price. BT's 8 meg is twice the price of Sky's infinitely better 16 meg service.
Of course, you can't see even 8 meg, but it doesn't quite work that way. As I said ADSL2+ effectively doubles the speed your line can handle as the usage of the tones/frequencies down the line is different. So on your 4 meg line you'd actually connect and download nearer to 8 or 9 megs on Sky Max.
Plus BT have the BRAS profile system, meaning even if you DID manage to connect at 8 meg, they'd only let you download at about 7.2 megs... On Sky, you connect at 8 you get the nearest thing to the full 8 megs the laws of physics allow.
Sorry to go on but I'm just hoping to high heaven you don't fall into the trap of going with BT. After these words of advice, it's up to you. Listen to everyone, make your OWN mind up, but do some research first. At DSLZone we don't call BT "Bloody Terrible" for nothing
one day Sky will be here whatever you do, do not go with BT the throttle capital of the internet world. come 5pm, when it's peak BT vision time..I was on a constant 7mb connection then amazingly it would drop to 2mb, then at the even heavier 6.30pm, my speed would drop even further to 512k. You have been warned!