Anyone received a Transcom Debt Collection letter from eBay?

Nemesis379 · 2 Dec 2016 at 17:12

I just received a letter from Transcom on behalf of eBay Europe S.A.R.L stating I never paid a sum of £27.89.

Has anyone ever received a letter like this before?

Surely eBay/PayPal contact you before hand if you haven't made a payment, all my payments come out via Direct Debit.

Shall I contact the agency or eBay?

Cheers!

Diddums x · 2 Dec 2016 at 17:13

This isn't a scam AFAIK. Pay your bills bro. You need to pay the agency, eBay is done with it.

Arazi · 2 Dec 2016 at 17:14

Yes, it is the company eBay use to chase\hound you if you owe them money, they are persistent.

Nemesis379 · 2 Dec 2016 at 17:18

Button Pushed said:
This isn't a scam AFAIK. Pay your bills bro. You need to pay the agency, eBay is done with it.

I checked the amount with my email, came up with a payment from 2012, then checked my bank and the amount has been paid.

Destination · 2 Dec 2016 at 17:56

Dispute the claim then.
I'd contact ebay directly, not this company, ask them to investigate potential scam, or to check their records.
Seems a long time to be chasing anything.

Nemesis379 · 2 Dec 2016 at 18:30

Contacted eBay they received a screenshot of the letter and will get back to me within 24-48 hours.

darael · 2 Dec 2016 at 18:56

http://www.youreable.com/forums/showthread.php/2946-Beware-Scam-from-Transcom-Worldwide-uk-Ltd

itchy · 2 Dec 2016 at 18:58

Nemesis379 said:
I just received a letter from Transcom on behalf of eBay Europe S.A.R.L stating I never paid a sum of £27.89.

Has anyone ever received a letter like this before?

Surely eBay/PayPal contact you before hand if you haven't made a payment, all my payments come out via Direct Debit.

Shall I contact the agency or eBay?

Cheers!

IGNORE it!

Do not contact them, write down the address on the back of the envelope and when the next one arrives do not open it and write, Return to sender.

glenimp617 · 2 Dec 2016 at 19:06

Yep, they have been chasing me for £250. Check my ebay monitor thread from last year.

eBay automatically refunded my buyer without my authorization so taking the advice from this very forum I unlinked my paypal account from ebay. That meant that I had the money and ebay tried to chase me for it.

They are still chasing me (or rather the company is).

It's ebays fault for refunding the buyer so they lost the £250, not me.

Arazi · 2 Dec 2016 at 19:09

glen8 said:
Yep, they have been chasing me for £250. Check my ebay monitor thread from last year.

eBay automatically refunded my buyer without my authorization so taking the advice from this very forum I unlinked my paypal account from ebay. That meant that I had the money and ebay tried to chase me for it.

They are still chasing me (or rather the company is).

It's ebays fault for refunding the buyer so they lost the £250, not me.

Similar thing happened to me 5 years ago.

itchy · 2 Dec 2016 at 20:03

glen8 said:
Yep, they have been chasing me for £250. Check my ebay monitor thread from last year.

eBay automatically refunded my buyer without my authorization so taking the advice from this very forum I unlinked my paypal account from ebay. That meant that I had the money and ebay tried to chase me for it.

They are still chasing me (or rather the company is).

It's ebays fault for refunding the buyer so they lost the £250, not me.

Same thing happened to me for £45 and the little **** got refunded from Ebay and me. :eek:

Yet ebay still chased me for the £45 after me providing all the evidence to prove I had refunded the guy.

In the end I said screw you and closed my ebay account.

Diddums x · 2 Dec 2016 at 21:03

Can't these guys affect your credit rating?

Diagro · 2 Dec 2016 at 21:11

itchy said:
Same thing happened to me for £45 and the little **** got refunded from Ebay and me.

Yet ebay still chased me for the £45 after me providing all the evidence to prove I had refunded the guy.

In the end I said screw you and closed my ebay account.

You can't unlink or close an account with outstanding fees

itchy · 2 Dec 2016 at 21:22

Diagro said:
You can't unlink or close an account with outstanding fees

Cancel Ebay and Paypal accounts and renew debit card, tell the bank you lost/damaged your card and they will issue a new one.
This will make the registered one at Ebay and Paypal an invalid card and let them jog on.

F`em!

Liquidfox · 2 Dec 2016 at 22:36

Button Pushed said:
Can't these guys affect your credit rating?

Only if they took you to court, won and you failed to comply with the court payment order.