Anyone seen this before?

Psymonkee · 14 Nov 2007 at 23:42

Unpacked my Dell 2407 today after finally summing up some energy since returning from Wales only to discover this:

It appears to be some trim that has coome loose inside the monitor :confused:

Anyone seen anythign like that before? Anyone have any experience of dealin with Dell re: Warranty stuff? The monitor is just over 1 year old btw

Psymonkee · 15 Nov 2007 at 22:33

Nearly forgot

Rang up this morning went through a few detaisl etc and they are sending a courier to do an onsite replacement tomorrow

Back in your box

Psymonkee · 15 Nov 2007 at 22:43

Yes.

Retailer is 1st 12 months

Dell pickup the next 24 months (not an OcUK purchase

)

Psymonkee · 17 Nov 2007 at 00:10

Bah silly work made me miss the courier

Re organi(s/z)ed for Monday

Psymonkee · 19 Nov 2007 at 20:39

Right the new monitor is here

According to the menus it lists itself as a 2407WFP-HC yet on the back it suggests it is merely a 2407WFP.

Rev A00 leads me to believe the HC version more though. Manufaturer date of Aug 2007

Will test for gaming/video watching and report back

Psymonkee · 20 Nov 2007 at 00:35

non HC

Infact the HC wasn't even out.

Psymonkee · 21 Nov 2007 at 12:27

Can see green ghosting/trails on pale grey forums (gets starred out on these forums....)

Video playback is fine.

Gaming is yet to be done. However it is a day off :>

Since they have replaced my monitor with a cheaper & somewhat inferior one would it be excessive to complain?

Psymonkee · 21 Nov 2007 at 12:47

Seems reasonable - I have only seen the hosting on one forum thus far as well