I use them all the time... a lot of their stuff is from 3rd parties like Amazon now does.
Free delivery is all i ever use, 2-3 days
I tend to buy a load of christmas stocking filler tat from them too never had an issue in about 30 orders... No worse than other companies of similar style.
I did buy a laptop PSU from one of their "shops" sent to N. Sweden said 7 days... Took 7 days.. Thats not bad for free. Everywhere else i looked was quoting the same price for delivery as the cheap item itself...
edit: i buy from who ever supplies the crap at the cheapest delivered cost. No. loyalty. at . all .