Anyone use Talk Talk for broadband ?

JonnyV

JonnyV

JonnyV

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Joined
18 Oct 2002
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580
yesterday i had a knock at the door and it was an offer from talk talk.

Broadband up to 8 meg, free line rental and free evening and weekend calls to uk land lines and calls to the Eu and elsewhere for free at all times.

im paying £10.50 with bt for line rental and £17.99 with orange for 8 meg BB.

And talk talk want £16.39 for the lot. That would save me £12.10 per month.

Just wondered if they were any good ?


Thanks
 
Ive just checked with talk talk to see if i can get the service and it comes up with:

Your broadband will activate: 04 October 07 giving you a speed of up to 2.0 Mbps

I think i'll stay with orange as im getting 8meg at the moment!
 
TalkTalk have the most rip-eye-out-with-a-spoon-ingly bad customer service in the history of customer service so bad that makes you want to remove your eye with a spoon.

My nan was left without any broadband service for six months despite two engineers who were dispatched to her house. It being a problem between the exchange and Talktalk. If there was a way to kill people over the phone, their customer services department in India would be even more short staffed. They do stuff like send my call which would be picked up at a desk with no-one on it, so I could hear other people talking in the background, but I had no CSA and would hang up.
 
Moses99p said:
check with BT and see what speed your area is capable of having. I used to get 2mb speeds with TT and so I phoned BT and asked what speed the network supports near me. They said 8mb so I told TT that and they pretty much instantly gave me 8mb. :cool:
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i already get 8MB with my BT line. I may email talk talk and see if they can offer 8 meg.
 
Moses99p said:
they will if you tell them to, they say "up to 8 meg (based on availability)"

They use BT's network to provide broadband

So if BT can do 8mb in your area TT can aswell.
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I phoned talk talk broadband support and i was told that they cant give me an 8meg connection at the moment as their lines in my exchange havnt been upgraded ?
 
phil14 said:
They are so bad just pay the money for decent service!
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Exactly.

Stay away from it. Have a look at talk talk customers' reviews - http://www.ispreview.co.uk/review/censura.php?cmd=details&itemid=471

My friend who dumped BT for it - told me that some certain websites such as bebo are either taking too long to load or not loading at all. It has never happened with BT, even on the same physical connection!

At the end of day, it's basically what you get is what you pay for! Don't kidding yourself that the broadband can be that cheap!
 
talktalk, tiscali, basically anyone who you see advertising on tv, knocking on your door etc, avoid :)
 
A lot of the initial 18 month contracts for Talk Talk expire this month, so I wouldn't be surprised to see an exodus.

PS. Avoid them (and Tiscali) at any cost!
 
Ive never been with Talk Talk but have had the misfortune to use their customer support line for a friend of mine, who I was helping at the time.Which really is bad, as I remember it took around 3 attempts to get through each time I tried I was on hold for around 15-20s and then one of the times I got sent to a empty desk.
Also Talk Talk are the only ISP that I know that activly employ aggrisive advertising ie door to door or people in the street that harass you. I know Tiscali advertise on TV but Ive not had one of them try to badger me while Im shopping or come to my door yet.
 
I certainly would'nt go anywhere near an ISP that has to knock on peoples door's to get customers.
You certainly do get what you pay for, even with ISP's

I was with Zen for a very long time but could not justify there pricing and complete lack of off peak allowence so I switched.
For all the time I was with them the connection was 100% stable don't think I ever had one drop out, always got full speed etc.

I recently switched to a Entanet reseller saving me some £15 per month but the difference in performance is huge. The net was crawling along all weekend and one place where I like to blow a lot of time, YouTube could hardly buffer the videos.
The connection has been dropping constantly, usualy serveral times in a row :( im hoping it's just a 10 day training period but im not sure if you go through that again when you just migrate.

Anyway going OT :o sorry.
Yeah a couple of people at work have talk talk I was like :eek: when they said it was an 18month contract, but there not big net users so they seem happy enough, I guess if you just use the net occasionaly there proberly a decent deal but for any medium/heavy users I would avoid like the plague.
 
YoungBlood said:
I recently switched to a Entanet reseller saving me some £15 per month but the difference in performance is huge. The net was crawling along all weekend and one place where I like to blow a lot of time, YouTube could hardly buffer the videos.
The connection has been dropping constantly, usualy serveral times in a row :( im hoping it's just a 10 day training period but im not sure if you go through that again when you just migrate.

Anyway going OT :o sorry.
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this weekend just gone? should have bee fine. enta did have a few technical issues the weekend before and during last week but it's all been fixed afaik. you can check the details here...

http://noc.enta.net

have you tried the bt speedtester to check your sync rate and ip profile? the dropping connection doesn't sound too clever though. have you tried enta support? :)
 
Im synced up to the max and my profile must be fine as I can download at 800KB's. Or is that kb meh it gets confusing.

I use the Entatool to keep an eye on the centrals, I have not bothered support yet as my net connection has not been critical to me lately. I'll put a ticket up if it keeps up though. Im not overly bothered about speed, just stability. I hate getting disconnects.

I was a little ery since getting connected up though as I was getting very bad throughput during general web broswing, all seems better today though and no dissconnects so far.

I realy can't moan at these numbers though

Overall im glad I made the switch, I love the massive offpeak allowence so I can download all the game demo's and huge game files I want without it costing me a £1 per gig. I have to wonder how many people are jumping Zen's ship lately, I just dont understand why they don't offer an off peak allowence, exspecialy when there base prices are pretty high as it is.
 
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