Anyone work for Sky? Or can help?

V4NT0M · 29 Oct 2008 at 20:37

Got a call from Sky on Monday offering me the movie and/or sports channels half price over the Christmas period, I had a think and came to the conclusion that this deal was in fact quite agreeable so I informed the representative to add the aforementioned package & price combination to my account as soon as was humanly possible. She then informed me she was having a problem with her system and would call me back in 20 minutes, it's Wednesday night and I still await to hear the lovely young woman's enticing voice again.

I gave them a call earlier and they basically said they couldnt add the package as it was only outbound who could offer it. Anyone know how one might straighten out this situation and attain the nextar that is half price movie channels?

Begbie · 29 Oct 2008 at 20:48

Best thing you can do is email. [email protected]. Explain the situation, they will be check your account and more than lickely get it sorted out for you. Feel free to send me an email in trust if it doesn't work.

Jimbeam3678 · 29 Oct 2008 at 22:39

just tell them unless they sort it , your cancelling normally gets a response in my experience

Stevev · 29 Oct 2008 at 22:42

My dad had the same kind of problem the other day, he got a letter through the post offering the half price movies for the next 3 months. So he rang up and asked about the upgrade but she knew nothing about it, he had to explain what the letter was and what it was offering. She actually put him on hold while she asked about it, couple of minutes later she came back and confirmed that the upgrade would be through in a few hours.

*About them only offering it "outbound" Give them another ring and say you got the offer through the post.