AOC CQ32G1 Issues

Associate
Joined
8 Dec 2021
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1
Location
Scotland
Brand new monitor, unfortunately all I get is a white screen with vertical bars. This is with the computer connected, you can also see a vague image of what is on the laptop, tried also with desktop, and another laptop same result.

When I disconnect the computer and switch on the monitor only, all I get same white screen, then blurry AOC logo on a white screen with vertical bars, then it goes into standby, but basically nothing. Not able to do anything to adjust, the buttons under the screen, apart from the on/off, do not work.

Any ideas, called AOC support, now it seems Phillips, they had no idea, waiting for them to contact me.

Regards,
Jim
 
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