AOC Pixel Policy

jagxk · 4 Mar 2021 at 18:13

Has anyone had any experience with AOC and their dead pixel policy?
I bought a Dell AW3420DW for work for their pixel policy, but really like the look of the AGON AG493UCX. The description on Overclockers says 4Yr dead pixel policy, but I can only find that for US and Canada.
Europe seems to be 1 bright or 1 dead is acceptable (https://eu.aoc.com/en/warranty-information)

Is the description wrong or am I missing something?

dannywaugh1 · 8 Apr 2021 at 13:30

Might be worth dropping AOC an email

jagxk · 8 Apr 2021 at 13:33

Thanks for the reply, I spoke to Overclockers customer service and they confirmed it is for US only. Overclockers have amended the page now.

dannywaugh1 · 8 Apr 2021 at 14:02

jagxk said:
Thanks for the reply, I spoke to Overclockers customer service and they confirmed it is for US only. Overclockers have amended the page now.

Good to know. Must be a a reason why AOC have made it this way.