AOC warranty- Repairtech

[Shure]

Is it wrong of me to expect a warranty replacement that doesn't have a few dead pixels?
I've so far had two replacements from repairtech for a Q3279VWF and both occasions have arrived with at least 2 dead pixels, probably the reason it was sent to them in the first place.

Do I now send the third monitor back and hope another replacement is better or is it just something to roll over and accept as part of replacing monitors?

 

[tamzzy]

when i was dealing with them, i just stood my ground and asked for a new replacement.
i had to send mine in 3 times. they sent me back my monitor for the first one, then the next couple had a faulty dp, and the last one had more dead pixels than the monitor i sent in...lol.
if you've had 2 replacements already just ask them to record on your file that you want a new panel for the next replacement.
it will have to go to their supervisor to authorise, but shouldn't be an issue i think - wasn't an issue in my case.
they'll tell you it may take a couple of weeks or more, depending on stock...but in my case (so ymmv) it was delivered just after a week.