When you say AOL is down, do you mean you cannot connect i.e. the router won't connect?
Just last night I tried to set up a clients new AOL broadband connection and I couldn't get the router to connect. Since the installation cd didn't come with the kit, I presume some DNS server details were needed or some other setting had to be made hence why the cd is needed.
If it was down, then I wasted several hours last night.