Aorus Elite x570 memory issues

cloudy9

cloudy9

cloudy9

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Joined
25 Jan 2012
Posts
14
Hi , I have been having issues with a new build which I posted on the memory section of the forums under the heading " is this a memory issue ?" .
The components are as follows

GIGABYTE AORUS ELITE X570 with bios q flashed to f11
CPU AMD RYZEN 5 3600X
POWER COLOR RADEON RX 590 RED DRAGON
PATRIOT VIPER STEEL 16gb ( 2x8gb) dual channel ddr4 3600mhz
M2 SAMSUNG 500GB 970 EVO PLUS
650W SEASONIC PLATINUM POWER SUPPLY
NXT H510i MIDI TOWER CASE
Mostly purchased from OCUK

A quick run down of the problem is that I had great difficulty in installing windows 10 on a new build as it kept on crashing during installation with various blue screen stop codes . I thought that it was perhaps a memory issue and after posting on the forum it was suggested I swap sticks around and try different slots to see if I had bad memory sticks etc .
I did this and when I moved the memory to slots A1 B1 the installation went through without issue . I concluded then I had a bad motherboard slot . The motherboard was returned and replaced by the same model .
Having now installed the new motherboard it seems I am having the same problem with the new board using slots A2 B2 as per manual . I haven't done a new installation of windows ( maybe I should ?) but whenever I try to install something I get the blue screen stop codes again. I carried out a windows memory test which immediately indicated a hardware error and although it completed the test there were no results and it went into recovery but could not fix .
XMP is enabled and memory is showing as 3600 MHz but I did notice when I swapped it to the A1 B1 slots it shows as 2137MHz even with xmp enabled . Could it be that the motherboard/memory isn't stable at 3600MHz ?
I did another memory test with sticks in A1 A2 and it never came back with a hardware error .
I then did another memory test with xmp disabled and memory showing 2137 MHz in slots A2 B2 and again no hardware issues were found?
My question is then do I have memory that isn't capable of running at 3600MHz or a board / bios that isn't configured correctly ?
Any help greatly appreciated .
 
The windows installation was a clean windows 10 oem from ocuk.
I have a stick installed into A2 and B2 2x8gb as per gigabyte manual isn't that dual channel mode ?
if XMP is enabled should that not automatically set the voltages?
I will try upping the voltages and see if that improves things .
Thanks
 
Thanks for the replies .
@Danny75
Its the standard AMD cpu cooler that was supplied with the cpu . Im not planning on over clocking so assumed this would be sufficient . The mounting screws are of a design which wont allow over tightening ( I think ) and this is the second motherboard with the same issue but will try loosening off a little . Not sure what bread-boarding is but do you mean removing the motherboard from the case ?
@orbitalwalsh
I upped the voltage in stages from 1.35v to 1.45v in increments of 0.05v trying a memory test each time . The memory test failed immediately @1.35 v and @1.4v but got to 30% before failing @1.45v with the same hardware error . So it seems it may well be a voltage issue ?
 
@orbitalwalsh
I have set the memory to run at 3400 mhz @ 1.4v and system seems stable and Memory test completed without failure .
So it does indeed look as if I have a poor Imc on the cpu something I assume I will have to live with ?
I might have a further play around and see if I can get to the 3600 MHz but in the meantime thanks for your help the overclockers forum as usual is a great source of knowledge .

@Danny75
Thanks for your help also but I am relieved I haven't had to strip the system apart again …. yet
 
@hominid
Thanks . Yes that is the route I have taken .
This being a new build and all new kit do you think it would be worth returning the CPU or just live with the limitation . As you say it could be the ram kit that's at fault ?
 
I am afraid I don't have known good ram to test .
I am not desperate to get to 3600 MHz I just assumed that the kit should run at that and read before I purchased it that ryzen 3000 series would happily run that speed of ram .
Its currently running just below 3400mhz but wont go anywhere near 3600mhz .
 
@Doogles
So looks like I made the wrong choice of ram to begin with .. damn black Friday deals .
I don't tweak or do new builds very often so at least I am learning a little on the way .
Im currently running at 1.4v but would upping to 1.45v help stability along with the other settings ?
 
Thanks for the replies . Looks like I have some fine tuning to do .
I have noticed a few mentions of gear down mode excuse my ignorance but can I ask what does this actually do ? and is it in the memory section of the bios as I don't recall seeing it as a setting .
 
I have had a little time this morning to try some of the suggestions above .
3400 MHz just doesn't seem doable . As soon as I choose 3400 MHz the memory either resets on re boot to 2100 MHz or the bios resets on reboot back to original settings . Tried it with all the suggestions above upto 1.45v and with IF set to 1800 & 1700 . Setting Cas latency to 18 made no difference and gear down was in auto but set to enabled made no difference .
Currently running at the step below 3400 MHz and if set to 1667 @1.42v . System seems stable and have run a windows memory test without issue .
 
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