Aorus x7 v2 CF2 dead/stuck pixels

Saado

Saado

Saado

Associate
Joined
4 Oct 2014
Posts
50
I posted about this along with another issue I was having which was resolved. What are my options if I have over 7 dead / stuck pixels on my aorus beyond the 30 day limit? They're getting quite annoying.
 
Contact the retailer or Gigabyte to see what they say. I can't find any information on their dead pixel policy.

How long have you had the laptop?
 
Returned one because of faulty touchpad and had this for about 2 weeks now.
I have a years warranty with OCUK so I thought asking here would be best
 
Hi Saado,

I am sorry to hear about this issue.

Please contact OCUK's RMA department and send the laptop back to them to diagnose. Once verified on the dead pixels, we are happy to replace a new X7 V2-CF2 for you :)

Again we apologise for the inconvenience caused

Best regards,

GIGABYTE UK NB Team
 
Hi there Saddo

I have been in contact with Aorus management and we can get it swapped out for you Saado.

Can you please reply back to me in the customer service forum so we can sort this for you.

Thanks again

Bailey
 
You must log in or register to reply here.
Back
Top Bottom