Apex legends restarts the entire pc, help?

Illuminist

Illuminist

Illuminist

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Hi there,
My system is running perfectly in all games I play, and until I reinstalled windows so was apex. I reinstalled windows as I had a new drive put in for the boot drive.

It's the only game that does this, it just instant restarts the whole pc when getting to the main menu and and I can see quite a few on Google that have the same problem and can't fix it.
It gets to the main menu and then the whole pc restarts.
I managed 1 game where it didn't, but when the game ended and I was back in the menu again it restarted.

I've tried so many things, but I feel like it's something simple as it didn't do this on my previous Windows install 2 weeks ago. Something clashing with the game, software wise?

I've tried
Verifying the game files
Removing all overclocks from ram cpu and gpu.
Increasing my fan speeds
Changing the power plan to default, and performance
Ddu the drivers for the gpu
Ddu then installing a previous driver
Turning off hdr

Anyone had this and find the way to fix it.
 
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Not this game but I had the exact same thing with Hell Let Loose. Would load right up until the menu then boot me out the second it got past the logos. Boom. PC crash, fans go crazy. Have to restart.

Turned out to be that the game setting / config files were never getting populated. PC would freak out.

So where the config file is located, ask someone to paste theirs, paste it in. See if the game starts and if so make your own settings and see if it sticks.
 
Vanilla said:
Not this game but I had the exact same thing with Hell Let Loose. Would load right up until the menu then boot me out the second it got past the logos. Boom. PC crash, fans go crazy. Have to restart.

Turned out to be that the game setting / config files were never getting populated. PC would freak out.

So where the config file is located, ask someone to paste theirs, paste it in. See if the game starts and if so make your own settings and see if it sticks.
Click to expand...
I'll give that a go, any idea where the config files are? I thought I found them and deleted them before verifying my files but it didn't change anything
 
Is this maybe some rgb software or freesync causing this?
Or is it the anti cheat software as I've read online it's the problem for some people.
It's driving me crazy, I can play any game for hours, run stress tests, benchmarks for days. Start apex and it restarts the pc..... Arggg
 
from a quick google - you tried the below? apologies if you're on an intel system.
I had the same problem, everytime when I opened my Apex game my computer was restarting. I just downloaded the latest BIOS (Asus x570 TUF Plus/BR) for my motherboard and update some of the drivers and all fine again.
Click to expand...
 
Thekwango said:
brilliant, an audio driver shutting the pc down! good to hear it's fixed.
Click to expand...
Well i managed two games, back to back, I will have the fear for a while, but I also feel maybe it's just a coincidence. I'll report back after a day
There are so many recent posts on forums on Google with this problem and no one can fix it
Google apex pc restart main menu. It's crazy
 
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