Aphone poped up on my wifi i dont own ?

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So a Device was connected to my router a Alcatel phone, I don't own one, is there a software for windows 10 that will allow me to monitor connected devices to my router, or does w10 have something built in, the internet company just advised me to change the password, hmm I cant say I'm happy with there answer.
 
So a Device was connected to my router a Alcatel phone, I don't own one, is there a software for windows 10 that will allow me to monitor connected devices to my router, or does w10 have something built in, the internet company just advised me to change the password, hmm I cant say I'm happy with there answer.

Have you upgrades windows phone or Any devices to windows 10 lately. Or anyone in your household?

Remember if you upgrade on a mobile device e.g. Laptop or surface you might accidentally share Access to your WIFI. If you DON'T want to share access to your WIFI with your Skype, Outlook, Facebook friends then;

1) Don't tick share when your inputting your password.

2) Go to Settings, Wifi > Manage wifi settings and check the one's in the known network list have not automatically gone to shared. (If they have i recommend unsharing it and changing your password)

3) If you want to make sure no one can share your network (e.g. a friend inputs your password and clicks share by accident) If you add _optout to the end of your Wifi Network Name then it will not be shareable... E.G. Change 'SkyH39Rjk' to 'SkyH39Rjk_optout'
 
As of OP is not happy that his wifi password is not secure enough and wants the ISP to do something about it. Change the password and it should kick out the other device
 
Is this showing on your router or in Windows? there is a bug in Windows where a phone will show in network devices randomly.
 
Is this showing on your router or in Windows? there is a bug in Windows where a phone will show in network devices randomly.

it shows my 2 pc,s the router and the phone 2 actually another one popped up on the laptop, in the connected devices.
 
I had this happen to me as well a while ago, it was an Asus Nexus 7 which displayed in "Network Infrastructure" as a phone, absolute shock of my life seeing that on there!

My Wi-fi was visible but it was on WPA2 with something like a 100 digit password and I was using my own router, so none of this messing about with things like BT-FON with their routers.

Needless to say I have a different password and now the Wi-fi name isn't broadcast at all!
 
Use a MAC filter? if you can... dam you BT

Change your password.

Also

How did you see connected devices on your network?

Was it via the router admin page?
 
Needless to say I have a different password and now the Wi-fi name isn't broadcast at all!

It did not mattered when you turned off Wi-Fi broadcast as it was absolutely useless gave you no extra security because people bought wifi detector devices will still detect networks with broadcast turned off.

Years ago when majority of people used wireless B and G routers, I had wireless B router connected to laptop wifi and Windows XP detected 4 other networks which was been broadcasted but mine was hidden because I turned off broadcast. Then I bought wifi B and G detector and I scanned and surprised to see my network on detector as well as networks in every street in my town. Many thousands are protected with passwords but I found somebody networks with no passwords then I stopped walked and accessed their network to browsed internet on way to shopping. :)
 
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Interesting and disappointing to know. :(

I admit to probably not knowing as much as I should about Wi-fi security, but I assumed if you didn't broadcast the name you wouldn't be able to see the router without the correct name, so much for extra security!

I'd be interested to see if there are any answers to the OP's question though. Many of the replies have focused on the last few words of his post rather than his question.

Is there any good networking monitoring software solutions that OCUKers would recommend for the home user? I'd be interested in the answer to that too.

Obviously, it's only a Google away, but with this tech savvy forum a recommendation is far better!
 
I been tried nearly every networking monitor software over the last 11 years but nearly all don't offered wifi monitoring that will alert network owner of new devices accessed network.

I managed to find only software for Windows called Glasswire can do that but it not free, you have to pay for Pro version to use wifi monitor alerts.

https://www.glasswire.com/

Alternative free app called Home Wifi Alert if you have android phone that will scan your wifi network activity every 10 mins, you will get message alert when somebody accessed your network.

https://play.google.com/store/apps/details?id=info.lamatricexiste.networksearch&hl=en

If you got iPhone then there are no wifi alert app.
 
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