API's, Websites and adding a button for customers to book collections

[mattyg]

Hello, You clever lot!

We've been asked by one of our contracts to add a electronic booking option to our system. We currently use a call centre to make 600 calls a day to our customers which then gets collated and sent via sms to 50+ drivers and they want this streamlining.
We've been looking at other systems as well (new tracking, Planning + ePOD systems)

We dont have an IT dept (apart from myself and I'll **** this up if I try)

How hard?
Whats needed?
One of the systems we are looking at has an open API. We just really need a button that the customer can click to order a collection that then adds the job to our system.

Any ideas guys?

Matt

 

[mattyg]

Can you link to the API documentation? Hard to tell without seeing what is required.

Clicky - Open API doc

Honestly sounds like a liability without an IT department or anyone to support it.

Is there not a company offering a white label solution?

There's only 2 of us.... Having an IT dept might be overkill..

Apart from when I forget passwords...