Associate
- Joined
- 29 Sep 2007
- Posts
- 67
Hi all,
Hoping for a bit of advice, I recently started a new job in IT support for primary schools, a lot of the schools have iPad charge and sync trolleys, but there also set up differently in each school I care for (took over them from different engineers) I have a few issues i'm struggling with, having no apple experience I hope you can shed some light for me:
1. 16 iPad2's in a sync and charge trolley all pick up the USB connection when plugged in to sync but configurator 2 will not pick any of them up at all, If they are being managed by Meraki will this prevent configurator 2 form identifying them and make changes to them? they also do not identify if plugged in directly to the Mac one at a time.
and
2. I have a new app to sync to 16 ipads, they are all picked up in configurator 2 and all have had restrictions removed, yet when I put the new app out either individually or by editing the existing blue print it returns an error stating that there are restrictions in place preventing the app / blue print being installed on the ipads connected. I have removed the restrictions so does anyone have any idea why it still thinks there in place?
Thanks very much
Rob
P.S Sorry for my spelling / grammar, I'm knackered at the mo!
Hoping for a bit of advice, I recently started a new job in IT support for primary schools, a lot of the schools have iPad charge and sync trolleys, but there also set up differently in each school I care for (took over them from different engineers) I have a few issues i'm struggling with, having no apple experience I hope you can shed some light for me:
1. 16 iPad2's in a sync and charge trolley all pick up the USB connection when plugged in to sync but configurator 2 will not pick any of them up at all, If they are being managed by Meraki will this prevent configurator 2 form identifying them and make changes to them? they also do not identify if plugged in directly to the Mac one at a time.
and
2. I have a new app to sync to 16 ipads, they are all picked up in configurator 2 and all have had restrictions removed, yet when I put the new app out either individually or by editing the existing blue print it returns an error stating that there are restrictions in place preventing the app / blue print being installed on the ipads connected. I have removed the restrictions so does anyone have any idea why it still thinks there in place?
Thanks very much
Rob
P.S Sorry for my spelling / grammar, I'm knackered at the mo!