Apple Rebate Status

nero120

nero120

nero120

Soldato
Joined
12 Jan 2004
Posts
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Location
Londinium
Just checked my printer rebate status online and got the following reply:

Your claim has been received on 12.11.08. Please remember to send in the supporting documents detailed on your claim form.
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Does this mean they think I have not sent in the EANs/Barcodes? I photocopied them off the cardboard and included them in the rebate pack so I am pretty confused now! Anyone have any experience of this process?
 
Well, I started the rebate process and forgot to send off the EANs - thanks for reminding me :)

Did you just pull them off gently or use a hairdryer, or what?
 
I sent mine off about 3 weeks ago, nothing back yet, to top it off my mrs has lost the reciept from the post office so i cant check if its been delivered or digned for :(
 
nero120 said:
Just checked my printer rebate status online and got the following reply:



Does this mean they think I have not sent in the EANs/Barcodes? I photocopied them off the cardboard and included them in the rebate pack so I am pretty confused now! Anyone have any experience of this process?
Click to expand...

Mines showing the same status despite me having sent the info in. From what I've read on other forums there is a huge back log.

I'm not concerned yet, but if its not changed in a week or two I will be ringing them to confirm what's up.
 
Wondering if anyone can help on this one....

I've finally got around to trying to sort this out (been too busy and kept forgetting), I did the online part of the rebate process back in early November, checked my rebate status online today and it says:
We have received your claim on 03.12.08 and it is currently being processed.
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...but I haven't sent off anything in the way of supporting documentation/EANs, etc yet.

Worse still, there is a link in my email that apparently is supposed to take me to my original application form page ("Please ensure you also submit a printed copy of your application form together with all other required supporting documentation and submit to....If you did not print a copy when you submitted the web application you can return to your application by visiting") - but this link doesn't work anymore, it just says "We are sorry, but this programme is not currently available in your country.". Looking at the Past Promotions on the Apple website the Back to School one isn't available anymore at all.

What are my options here? I don't imagine my rebate claim will be honoured without the supporting documentation - and I don't even have a copy of the application form to send them!
 
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They eventually sent me an email saying they couldn't process without the missing documentation, so you'll probably get on as well in due course.
 
where do you go / what do you do for the rebate? They said they would tell us what to do in the shop but I think everyone forgot. Lost now :D
 
You know the whole point of rebates is to be as arduous as possible.

Horrible things that should stay in America. Give a flat out discount or don't bother.
 
I got an email several weeks after sending my forms, saying they hadn't received them. About three weeks after that (before I had a chance to even consider resending the documentation) the cheques arrived. For the record, I only ever sent them photocopies. I'd just expect this process to be slow, they're obviously very busy!

This was pretty recently (late 2008 MBP).

Rob
 
The problem is I can't see any way of actually getting back the application form to print out and send off, with or without photocopies. Am I basically screwed?

Does anyone have a copy of their application form that I can use by changing the relevant details with mine?

Psypher5 said:
where do you go / what do you do for the rebate? They said they would tell us what to do in the shop but I think everyone forgot. Lost now :D
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There doesn't seem to be a way to actually get to the rebate form anymore, so I guess the cut off period for applying for it has passed.
 
surely not as we only got it new a few days ago.. I'll go into apple Birmingham tomorrow and slap them a bit.

Goto:
http://www.apple.com/uk/promo/perfectcompanion/
Click:
*Download the coupon to view Terms and Conditions and a list of qualifying printers.
(pdf file)

Is that it? Wonder why it says "Purchase an Apple computer and qualifying printer between 2 April 2008 and 29 July 2008, and receive
£60 via postal rebate."


I'll still enquire tomorrow :)
 
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Psypher5 said:
surely not as we only got it new a few days ago.. I'll go into apple Birmingham tomorrow and slap them a bit.

Goto:
http://www.apple.com/uk/promo/perfectcompanion/
Click:
*Download the coupon to view Terms and Conditions and a list of qualifying printers.
(pdf file)

Is that it? Wonder why it says "Purchase an Apple computer and qualifying printer between 2 April 2008 and 29 July 2008, and receive
£60 via postal rebate."


I'll still enquire tomorrow :)
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Ah sorry I was talking about the "Back to School" promotion for a rebate on an iPod Nano when bought with a new MacBook/MacBookPro, not the printer one.

Here's the link for the printer one: http://www.apple.com/uk/promo/ (it's the only current promotion available)
 
Your welcome *

*i lied (btw instead of trolling why not assume positive intent, which is... I had seen is on apple.com but could not remember where - merry christmas btw) :D
 
haha no harm :) Id just posted a link to apple promos but must have got the wrong one.

Merry christmass too :D

Cheers Durzel, online form works there. I'll get the gf to fill it out asap. :)

I would have preffered a nano :( Apple shop said no.
 
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