Apple Replacement Policy

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Joined
21 Feb 2004
Posts
2,128
Hi, I have an iPhone 3GS on O2 which I received in February. Didn't take out insurance :(

About 1 month ago, I dropped it, which smashed the screen, which I have subsequently had repaired by a "local" mobile phone shop.

The phone worked perfectly, but 2 weeks ago, the signal began to become intermittent - it never goes above 2-3 bars and often loses signal totally.

I had it sent back to O2, who advised it's been misaligned (?) and would cost £300-00 to repair, which I declined.

The girl in the O2 shop advised me to take it into the Apple Genius Bar and see what happens - do they replace faulty items of this nature?
 
Well, It's hardly a gamble really, I can't lose as the phone is pretty much useless now anyway.

Here's hoping the "Genius" is a fake!
 
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