Application on mapped drive not working...

[iamdjdz]

...until drive is opened from file explorer on login.

Users have an application that runs on a mapped drive with some settings held on user profile. When you login each time it refuses to open the application (but establishes a connection to the SQL server - found with process monitor) until the drive is opened in file explorer. Mapped drive is persistent and never has a red cross or error saying it's unreachable.

Anyone have any ideas? Environment is Win 10 running on Citrix but apart from using Citrix redirection everything is set by MS group policy.

 

[Scort]

Assuming the drive is mapped to a hostname, rather than IP - what happens if you ping the hostname, then try opening the application; without touching the mapped drive?

 

[iamdjdz]

Ok so it was nothing to do with that in the end.

It's to do with a users/username/appdata/local/Temp folder not being created on user login. Doesn't appear to affect all users all the time but the folder is excluded under Citrix user profile management.

Workaround fix is to either manually create it prior to launch or to open an application that automatically creates it such as IE. Not sure what the best option is, as such I've just got a mkdir (if doesn't exist) script for users at the moment and could run this on login but there's got to be a GPO or Citrix policy I can use?