Applying for a supervisors role - need some interview help.

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I've been doing my job for about 3 years now and know it pretty much inside out. There have been a few changes management-wise in my department: the manager was seconded to another role over 18 months ago and I don't see him coming back and we've just learnt the deputy manager (been in post less than 12 months) is also being seconded to a development role for 9-12 months.

They've decided to introduce one, maybe two, 'supervisor' roles to take over certain duties. They say the supervisor(s) will report to the deputy manager, still have to perform their day to day duties, but also take over certain managerial duties like holidays, training, issue-resolution, workload management...

They're describing the person they want as someone that can do the day to day basics, but also take the lead with the more complicated jobs/issues and liaise with other departments. This is something I do anyway, even more so than the rest of team (bar one and he is applying as well). So it's pretty much money for old rope.

So what I currently do will become 'official', as in, I can't hold my hand up and say, 'this is too much', 'above my pay-grade', 'I need to pass it up the chain', etc, (not that I did that, but it was always an option ;) ) but the major difference is I'll be expected to supervise the team and it's this last bit that I'm lacking in experience and confidence.

We're a good team and we've always been able to organise ourselves with very little management involvement. In fact, we survived, thrived, without a manager for nearly 9 months. But a couple of the team could do with pulling their socks up and doing more (they're being carried by the stronger members), and I think this'll be one of the supervisor tasks required and I find this quite stressful to contemplate.

I've been asked to apply for it by several people from within our department and others, and been told I'd be good at it, but it's proving it in an interview...

I understand from two people that have already been interviewed that they're asking no questions about the job we do, but asking for examples of where we've managed people and situations, e.g. what would you do if someone in the team was being consistently late? Or you walk back into the office and there's been an argument? Or someone keeps making mistakes...

I guess, after all that text, I'm looking for some guidance on how to structure answers to questions like that.

Thanks.

Oh yeah, it's going to work out as an extra £85 pm take home, which I will admit makes me wonder if it's actually worth it. :(
 
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Thanks guys.

What are people's thoughts on new supervisors/managers taking on the post and immediately wanting to put their mark on the department?

I'm sure one of the questions will be along the lines of, 'What are your thoughts, goals and aspirations for the team?'

Personally, I'm not the sort of person to go in guns blazing and want to turn everything upside down and rebuild it in my 'vision'. We've had quite a few changes over the last 12-18 months and one of the team has been through a major grievance with the business and is only just coming out the other side; some issues resolved, many not. So the last thing I want to do is add fuel to that fire.
 
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I had my interview yesterday and it went ok. I wasn't amazing, but at the same time I don't think I bombed.

It was all management of people type questions. 'What would you do if you had people on leave and someone called in sick?' 'What would you do if another department came to you reporting mistakes from members of your team, but it wasn't them?' (It's that sort of company.) 'What position would you like the team to be in after 30 days in post?'

I stumbled on one of the bigger management questions and simply said I can't answer that.

Should find out by the end of the week.
 
Thanks for all the input. It's certainly food for thought and since having the interview I find myself dwelling on the 'manager in all but name/pay' aspect. They told us on Thursday that they require more time to assess the candidates and it'll now be next week before we find out.

They actually mentioned in the interview that they haven't ruled out second interviews! They recently recruited a shift manager in an adjoining department and they had to do a presentation. If they start talking about that, then I think a conversation about expectations and pay will be called for...

Our (deputy) manager was away most of last week and I found myself yet again performing duties that I feel fall under the supervisor/manager role and thought to myself do I want to do this all the time for an extra 73p per hour (gross)?
 
It's taken a while, but I found out on Friday that I didn't get the job. They've decided to take on one supervisor, not two, and they went with the other guy on team. Main reason is I don't have the supervisory experience they're looking for. It's really frustrating, as they're continually talking about career progression and giving us somewhere to go and not be stuck in the jobs we started with, but here we are in a catch 22.

I'm both really annoyed and relieved. Maybe this is a sign to move on?

Oh yes, and when I went to congratulate him he said he's looking forward to making changes and wants me to be part of the process. I like the guy, but, 'I didn't get the job. You did!'
 
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