Are Red Snapper really good ?

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Are Red Snapper really good ?

I bought a tripod from them last Sunday and when it came it had a scratch on the shoulder of one of the legs, this I was prepared to overlook as long as it worked but then I noticed a crack develop and then one of the legs is totaly broken around the bolt on the top of the leg.



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Would you say that this is a one off and that they are normally good or should I get my money back and go with a different vendor ?

In a bit of a pickle actually as I only bought the tripod to photo a friends wedding and now I'm stuck without a decent tripod for the day I'm a bit dissapointed but that's life.
 
Oh I thought that it was cheap because it was ion special offer. I only got it because a few people posted on here about them. Must say I'm happy with the ball head that came with it.

I'll give them a call tomorrow see what they say not to keen on paying for return postage though.
 
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