ASOS contact email?

Mull3t · 5 Sep 2016 at 14:34

As above, does anyone know of or have an email for them? I have tried [email protected] but it isn't a manned mailed box.

Cheers

swain90 · 5 Sep 2016 at 14:59

Might be quicker tweeting them...if you have twitter;

https://twitter.com/ASOS_Heretohelp

https://twitter.com/ASOS_Menswear

Mull3t · 5 Sep 2016 at 15:16

Cheers, tried that but ignoring. I want to get something in writing to them and had hoped email would be the quickest.

Wizzfizz · 5 Sep 2016 at 15:41

You can message them on Facebook via PM

datalol-jack · 5 Sep 2016 at 15:58

Don't they have an online chat feature? You can save your convo and I believe it's logged on their end too.

Maccy · 5 Sep 2016 at 16:11

Facebook works best for them.

The email will go into a queue where they're answered by an advisor, the backlog can get quite big (I worked there a few years ago).

Mull3t · 5 Sep 2016 at 17:17

Cheers have gone with Facebook and contacted them.

dirtychinchilla · 5 Sep 2016 at 20:16

They've been utterly atrocious for me today. Changed my plans to wait in for DPD, didn't go to the cinema...I get an email saying that I wasn't in and the picture is of a bush on a road...my road doesn't even have any bushes! Guy clearly just couldn't be arsed.

ASOS have done nothing. DPD have taken it to a shop that I won't be collecting it from. **** them both.