Asrock Z68 Extreme4 Gen3 Onboard Sound Issue.

Halfs · 4 Oct 2011 at 14:32

After putting my recent build together I found that the only sound I can get through my speakers is a constant high pitched squeak, it begins when I first boot the computer up but can only be heard when I turn the speakers up to close to their max volume.

I've tried every variation of drivers and settings I can think of but before I think about RMA'ing this board I was wondering if anyone could throw some fresh light on my problem.

stulid · 4 Oct 2011 at 14:42

Speakers plugged in to the correct ports? pushed in fully?

Halfs · 4 Oct 2011 at 14:46

All in correct ports (which show up in the Realtek HD Audio Manager) and plugged in correctly, the "squeak" even becomes a touch louder when windows loads which I presume is due to the drivers kicking in.

stulid · 4 Oct 2011 at 14:56

And when you look at the playback devices in the volume control, its got the right device ticked?

Halfs · 4 Oct 2011 at 15:01

Yes indeed.

stulid · 4 Oct 2011 at 15:04

I have little experience with this sort of issue, you have checked the basics.

Tried latest driver - http://www.realtek.com/downloads/

Halfs · 4 Oct 2011 at 15:10

Yep tried both the drivers supplied on disc and the ones on the website (even though they may actually be the same, not sure) however the fact I hear the squeak/squeal before windows is even loaded should indicate it isn't a driver issue.

Also tried both updating and rolling back the bios.

I'll just see about getting it RMA'd I think, really does seem to be a hardware issue which is a shame.

Thank you for your help though, much appreciated.