Associate
- Joined
- 25 Mar 2021
- Posts
- 296
Scratching my head trying to work this out as a less-than-educated amateur, so hoping wiser heads can point me in the right direction.
Here's the setup, or at least the bits of kit I think may be relevant.
Sky Q, dish on outside wall, 2.4Ghz connection to main box on ground floor (rear living room) with 3 mini-boxes (front bedroom, kitchen, front sitting room)
Netgear RAXE300 wifi 6e router in upper bedroom. Each band is on a separate SSID
Worcester Bosch 4000 boiler with Comfort II RF controller. Boiler is in airing cupboard between the Sky dish and the router, so brick wall between it and the dish, cupboard wooden wall between it and the router
ICS EV charger outside front of property, probably 30' from the router with 3 layers of brick (2 internal, 1 external) between it and the router. It is on the 2.4Ghz band, but was on the 5Ghz band until recently.
Parents had the boiler installed in early July, no issues. The control panel was in "Off" until the weather got a bit colder and it was programmed with times and set to "Auto" at which point the EV charger dropped on and off the wifi like a yo-yo. Moving the charger to the 2.4 Ghz band seemed to settle it down for a while, but on top of that the Sky mini-boxes keep dropping off the network and the charger has once again started to misbehave.
Unplugging the RF control panel didn't appear to do much, the WB connectivity team suggested unplugging the RF key from the boiler as well but that seems to be solidly latched in and the last thing I want to do is break a brand new boiler by being heavy-handed.
So, my thoughts are this:
1) the boiler control panel is faulty. WB offered to replace that if the problem can be traced to that
2) the RF is interfering with the wifi. Would be odd for something operating in the 5 Mhz band to interfere with domestic wifi frequencies though, wouldn't it?
3) the router is dying/dodgy - the signal strength at the EV charger for 2.4 Ghz only reads as 65%. I'm tempted to upgrade the parents to a wifi 7 router anyway.
4) the EV charger is iffy
The annoying thing about the Sky boxes is that Sky will only let you use the 5 Ghz band if you have their router/broadband, which strikes me as incredibly petty.
Everything on a wired connection to the router is fine, the mobile phones/iPads etc are staying connected to the wifi with no problems, although I've occasionally noticed my work laptops (cheapest Dell models public money can buy
) struggle with connection. Before I lash out on a new router, anyone got any thoughts on this? Worcester Bosch were very helpful and pleasant to deal with, but part of me thinks their kit isn't the source of the problem, it's just exposed a problem that was already there.
Here's the setup, or at least the bits of kit I think may be relevant.
Sky Q, dish on outside wall, 2.4Ghz connection to main box on ground floor (rear living room) with 3 mini-boxes (front bedroom, kitchen, front sitting room)
Netgear RAXE300 wifi 6e router in upper bedroom. Each band is on a separate SSID
Worcester Bosch 4000 boiler with Comfort II RF controller. Boiler is in airing cupboard between the Sky dish and the router, so brick wall between it and the dish, cupboard wooden wall between it and the router
ICS EV charger outside front of property, probably 30' from the router with 3 layers of brick (2 internal, 1 external) between it and the router. It is on the 2.4Ghz band, but was on the 5Ghz band until recently.
Parents had the boiler installed in early July, no issues. The control panel was in "Off" until the weather got a bit colder and it was programmed with times and set to "Auto" at which point the EV charger dropped on and off the wifi like a yo-yo. Moving the charger to the 2.4 Ghz band seemed to settle it down for a while, but on top of that the Sky mini-boxes keep dropping off the network and the charger has once again started to misbehave.
Unplugging the RF control panel didn't appear to do much, the WB connectivity team suggested unplugging the RF key from the boiler as well but that seems to be solidly latched in and the last thing I want to do is break a brand new boiler by being heavy-handed.
So, my thoughts are this:
1) the boiler control panel is faulty. WB offered to replace that if the problem can be traced to that
2) the RF is interfering with the wifi. Would be odd for something operating in the 5 Mhz band to interfere with domestic wifi frequencies though, wouldn't it?
3) the router is dying/dodgy - the signal strength at the EV charger for 2.4 Ghz only reads as 65%. I'm tempted to upgrade the parents to a wifi 7 router anyway.
4) the EV charger is iffy
The annoying thing about the Sky boxes is that Sky will only let you use the 5 Ghz band if you have their router/broadband, which strikes me as incredibly petty.
Everything on a wired connection to the router is fine, the mobile phones/iPads etc are staying connected to the wifi with no problems, although I've occasionally noticed my work laptops (cheapest Dell models public money can buy
) struggle with connection. Before I lash out on a new router, anyone got any thoughts on this? Worcester Bosch were very helpful and pleasant to deal with, but part of me thinks their kit isn't the source of the problem, it's just exposed a problem that was already there.
