ASUS DSL-AC68U NTP dropout?

lewwys · 17 Dec 2018 at 21:09

Hi guys and girls!

I've had my ASUS DSL-AC68U for around 2 months now and ever since I set it up, it's always randomly dropped out Internet connection.

The error log shows: https://pastebin.com/0CvBbWVR

I'm on firmware version: 3.0.0.4.384_21128

Does anyone have an idea as to what could be causing this?

Thanks,
Lewwys

bremen1874 · 17 Dec 2018 at 21:19

NTP is Network Time Protocol. It isn't significant in itself.

How often does it drop?
Does it drop and immediately reconnect?
Does putting the old router back on fix things?
Which ISP?
What sort of connection?
Have you checked the line for noise?
Have you tried the master socket test port?

lewwys · 17 Dec 2018 at 21:22

Ah, thanks for clarifying.
To answer your questions:

How often does it drop?
Today, around 5 times.

Does it drop and immediately reconnect?
It can take up to 10 mins to re-establish the connection

Does putting the old router back on fix things?
Yes
Which ISP?
BT (O2 Business supplied though)
What sort of connection?
Fibre
Have you checked the line for noise?
Yep, all fine.
Have you tried the master socket test port?
Unsure what that means.

Thanks in advnaced.

bremen1874 · 17 Dec 2018 at 22:00

I believe the DSL-AC68U had a terrible reputation when it was released and I'm not sure they ever got it completely fixed.

There's a long thread dedicated to it here https://forums.overclockers.co.uk/threads/anyone-using-an-asus-dsl-ac68u.18606945/

IIRC many people resorted to using it with a separate VDSL modem such as the HG612 BT used to supply (<£20 secondhand).

cuke2u · 19 Dec 2018 at 14:21

Having had one, I still have it in a drawer somewhere. I would recommend you bin it and get something else. The support was woeful and never fixed the issues of CRC errors causing dropouts.
Google DSL-AC68U and crc errors and you'll find more.
I ended up using a BT modem and the Asus as an access point for a while but then got fed up with using a two box method...