I had a fan fail on an Asus 5870 within about 6 months of purchase (bought day 1 when it became available). At the point that fan stopped working that particular model was already EOL and replaced by another, they couldn't fix it, and the successor was a fair bit more expensive. Neither retailer or Asus was willing to replace it with what was essentially the same card, and all I got was a refund that didn't even fully cover the full price of what I bought it for. I've sent the retailer a letter to complain and that I expected proper compensation, no response was ever received - and there's laws against this kind of behaviour, though at the time I surely wasn't able to take legal action against either. Of course, that particular retailer and Asus had both lost my business forever that day.
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ASUS RMA / Rep
- Thread starter faceman123
- Start date
- Joined
- 9 Jun 2011
- Posts
- 3,645
im done with asus. bunch of ********.
Soldato
- Joined
- 28 Sep 2014
- Posts
- 3,786
- Location
- Scotland
After searched OCUK member list I typed ASUS and came up nothing so I assumed OCUK forum do not have a ASUS rep but after few search on google managed to found ASUS UK Rep right there on OCUK forum, his OCUK username is Will_ASUSUK so you could try send him message on OCUK for help or email him Bill @ ROG UK, he not been visited OCUK forum since 6 November 2017.
So yes OCUK forum has a ASUS Rep.
- Joined
- 9 Jun 2011
- Posts
- 3,645
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to late, I've since tried to reapply thermale paste myself etc, still temps are rocketing and still artifacting, ended up binning the card, will never use asus again period.
