I’ve recently built a new PC based on an Asus ROG X570-E. I’m encountering issues using my USB 3.0 external hard drive I’ve had for a while (Iomega Prestige Desktop).
The USB HD works fine on my old laptop, and CrystalDisk info showed no errors when checked today. However when attached to any USB port on my new PC it either causes the PC to ‘hang’ immediately or the USB HD becomes inaccessible after a short time and then the PC ‘hangs’. The PC only returns to normal after I disconnect or power the USB HD off.
I have managed to get this to work by connecting via an old USB 2.0 extension cable (but that makes it sloooow), so it seems like some kind of incompatibility between the motherboard USB 3.2 port and the 3.0 on the HD.
Has anyone else had this issue ?
The USB HD works fine on my old laptop, and CrystalDisk info showed no errors when checked today. However when attached to any USB port on my new PC it either causes the PC to ‘hang’ immediately or the USB HD becomes inaccessible after a short time and then the PC ‘hangs’. The PC only returns to normal after I disconnect or power the USB HD off.
I have managed to get this to work by connecting via an old USB 2.0 extension cable (but that makes it sloooow), so it seems like some kind of incompatibility between the motherboard USB 3.2 port and the 3.0 on the HD.
Has anyone else had this issue ?