asus rt-ax82u but I'm unable to connect two work laptops to the same work vpn (working from home)

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14 Dec 2021
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n.ireland
I just got an asus rt-ax82u but I'm unable to connect two work laptops to the same work vpn (working from home) one laptop connects fine, the other keeps bringing up possible Nat/firewall issues and looks like its tries to connect but fails each time.

Is there a setting to allow two connections to the same work vpn in the asus ?

I connected a cheap dlink ax router today and it worked first time with no issues, no need to open ports, both pcs on the same network connected to the same vpn.

static ip if any makes any difference.
router is on NAT fullcone, connected to ONT, gigabit fttp
tried turning of all firewall, ive tried open the two required ports.
latest official firmware

both pcs are windows 10, they are pre-configured, details from windows vpn.

AlwaysOn VPN
VPN Endpoint
IKEv2
 
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