Hi folks,
I bought my Asus VG236H in December last year (not from OC, but the un-named company are useless so I'm posting it here
) and about 6 weeks ago I had a serious problem with a blue line running down the screen. I spent 5 weeks chasing to get a replacement, and Asus told me I'd get a refurbished unit, even though the monitor was only four months old.
By this time I was so fed up with being fobbed off I'd see what they sent me. I've had this monitor since Monday but only really got chance to look over it today (Thursday) and I'm not exactly happy with the condition. The one I sent them was aesthetically perfect. The one I got back wasn't. The screen was scratch free, so props for that, but the frame of the monitor was covered in scratches, there are a couple of hairline cracks on the edges and there are marks from the packaging they used, but try as I might these won't come off.
To be blunt, I'm thoroughly ****ed off at this. I was just wondering where I might stand in this situation, and what my rights are. I paid almost £400 for this bundle, and feel absolutely cheated!
I bought my Asus VG236H in December last year (not from OC, but the un-named company are useless so I'm posting it here
) and about 6 weeks ago I had a serious problem with a blue line running down the screen. I spent 5 weeks chasing to get a replacement, and Asus told me I'd get a refurbished unit, even though the monitor was only four months old.By this time I was so fed up with being fobbed off I'd see what they sent me. I've had this monitor since Monday but only really got chance to look over it today (Thursday) and I'm not exactly happy with the condition. The one I sent them was aesthetically perfect. The one I got back wasn't. The screen was scratch free, so props for that, but the frame of the monitor was covered in scratches, there are a couple of hairline cracks on the edges and there are marks from the packaging they used, but try as I might these won't come off.
To be blunt, I'm thoroughly ****ed off at this. I was just wondering where I might stand in this situation, and what my rights are. I paid almost £400 for this bundle, and feel absolutely cheated!
