Asus X99-E has died, replacement?

JamesM · 14 May 2017 at 14:21

So it appears that my X99-E has died. Plugged my T500RS wheel into a USB socket and the system just powered off instantly.

No LED lights on the board, switched PSU and still nothing. Removed everything bar memory and CPU and still nothing. Both PSU's work fine on other boards.

I've contacted OcUK for an RMA and ordered another Asus X99 (Gaming) board in the meantime (need PC, cba to wait 2-3 weeks for a replacement) but is there anything else I can try?

I've removed the BIOS battery to clear the CMOS but nothing.

I would have thought if it wasn't the board then at least the onboard LEDs would be lit.

JamesM · 14 May 2017 at 14:41

So re-built everything just now again.

Board PCIe slots pulse but still no boot up.

JamesM · 14 May 2017 at 14:59

PCIe slot LEDs have now turned off by themselves after a few mins

TangoEchoAlpha · 14 May 2017 at 15:35

The X99-E doesn't have an on the board error code display, does it? The X99-A does, so just wondering?

Got any friends locally whom you can try your processor and memory with, on their motherboards? Sounds like a process of elimination until you get the RMA replacement....

JamesM · 14 May 2017 at 16:40

Sadly not, there is just me.

Upon taking the board apart for the 2nd time, i've noticed that the southbridge HS was roasting to the touch even with the board LEDs off.

Indicating an issue there perhaps?

JamesM · 15 May 2017 at 13:47

Well my X99 ROG Strix has arrived and it's working perfectly so I guess it was an issue with the old motherboard.

Least I know I can RMA it without worrying about OcUK testing it and finding no problem with it.