ATI 4850 IceQ sluggish at 99% memory use

learner · 4 Jan 2009 at 21:24

Hi
I bought my son a HIS ATI Radeon HD 4850 IceQ 4 Turbo 512MB graphics card for Christmas from Overclockers.
Installed graphics card and associated software.
Played Crisis game.
Impressed with performance. On the third day, graphics suddenly became sluggish. Not even playing movies properly CATALYST Control indicates 99% Graphics card memory usage.
Have completely uninstalled all software, performed system clean with cclean and tuneup and reg cleaner.
Performed usual checks with anti malware, spychecker, avasti antivirus.
Removed board. Started up, ran PC with onboard graphics. Switched off, reinstalled card and installed software according to instructions. Still the software indicates 99% use.

Would you please advise us what we may do to resolve this problem.
Thank you

Learner

spec
Lenovo pc
2Gb RAM
3Ghz Pentium Dual Core
Windows XP Prof SP2
750 PSU
500Gb HDD

Mr Paul · 4 Jan 2009 at 22:18

Control centre tells you memory usage? Where? You getting confused with GPU activity? or temperature?

gareth170 · 4 Jan 2009 at 22:23

it'll be GPU activity..

what driver version u using?

learner · 4 Jan 2009 at 22:23

Hi
Thanks for your reply.
It is 99% GPU memory usage to which I refer. Temp is fine at around 45.
Learner

gareth170 · 4 Jan 2009 at 22:25

learner said:
Hi
Thanks for your reply.
It is 99% GPU memory usage to which I refer. Temp is fine at around 45.
Learner

can u take a screenshot?

also what driver version u using?

Mr Paul · 4 Jan 2009 at 22:30

learner said:
Hi
Thanks for your reply.
It is 99% GPU memory usage to which I refer. Temp is fine at around 45.
Learner

GPU memory usage in CCC????

There is only three, temp, activity and fan speed.......

gareth170 · 4 Jan 2009 at 22:43

does it look like this?

learner · 4 Jan 2009 at 23:02

Hi
Sorry - new to this so not sure how to insert jpg image..

Here are details of drivers
Driver packaging ver: 8.561-081201a-072271C-ATI
Car ver: 08.12
*D driver ver: 6.14.10.6891
Direct 3D ver: 6.14.10.0630
Open GL ver: 6.14.10.8304
Cat CC ver: 2008: 1201. 1504. 27008

The Control pic is exactly as shown - thanks
Now for the interesting bit... Like going to the dentist
The activity now reads O
The only application running at the time that the control was showing 99% using, was MSWord. - Apart from when my son tried to run a movie, using Media Player Classic and VLC - but the pic was just too jerky to be viewable. Otherwise, just normal desktop.
I really do appreciate the time that you are giving to help. Sorry I appear such a numbskull.
Thanks
Learner

[timko] · 5 Jan 2009 at 09:08

I would check the CPU usage first to make sure you haven't got something else eating up processor time. Right click the task bar, select task manager and click on the performance tab. That's how it is on XP but should be similar on Vista.

Mr Paul · 5 Jan 2009 at 10:53

Ah so GPU activity NOT memory usage

What's causing it? Hmm well something is using the GPU, when it's running a 99% usage, press ctrl, alt and del, naviage to the task manager post post what is there in the processes tab. That way I can see what is running and what may be using the GPU.

mmj_uk · 5 Jan 2009 at 11:16

When you say the graphics suddenly became sluggish, could your son have been messing around in the graphics menu?

EDIT: Sorry just read it effects other things too ignore me.

JamesM · 5 Jan 2009 at 12:31

When you installed the drivers did you untick the Folding@Home box?

Talrinys · 5 Jan 2009 at 12:35

JamesM said:
When you installed the drivers did you untick the Folding@Home box?

Doesn't that only include the link? I still think that Stanford is keeping the client at their site, they have been preventing it from being redistributed for a long time. Anyway Folding@Home is not a problem while watching movies on AMD cards.

JamesM · 5 Jan 2009 at 12:37

If thats the case then ignore my post. I wasn't 100% sure whether it installed the program or just a link so now I know

learner · 7 Jan 2009 at 19:32

Hi
Thanks all for your replies. The problem still exists. My son switched on computer and it was very slow in performance Opened ccc and indicated 99% activity
Ctrl alt del - task manager showed approx 38/40 % cpu usage.
No apps were opened at this time.
Do I need to post all details of task manager (5 screen prints of tm required to display all activity)

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BigBruiserAl · 8 Jan 2009 at 01:07

Just a thought read something close a while ago, i asume your using new driver from the website? if so take them out and install the outdated ones on the CD that came with card and see if the problem goes

gareth170 · 8 Jan 2009 at 09:56

learner said:
Hi
Thanks all for your replies. The problem still exists. My son switched on computer and it was very slow in performance Opened ccc and indicated 99% activity
Ctrl alt del - task manager showed approx 38/40 % cpu usage.
No apps were opened at this time.
Do I need to post all details of task manager (5 screen prints of tm required to display all activity)

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go to the task manager again then tick the show processes from all users. then look for the program thats using 38/40% of your cpu then close it

stone_cold_Jimi · 8 Jan 2009 at 10:10

Sounds like the machine is infected with a virus / trojan / rootkit.

harris1986 · 8 Jan 2009 at 10:16

just noticed that the fan speed on that is 0% unless my eyes are playing tricks, can you confirm that the fan is spinning inside the comp? maybe worth dl'ing ATi tray tools and setting a higher fan speed.

gareth170 · 8 Jan 2009 at 10:22

harris1986 said:
just noticed that the fan speed on that is 0% unless my eyes are playing tricks, can you confirm that the fan is spinning inside the comp? maybe worth dl'ing ATi tray tools and setting a higher fan speed.

maybe he don't have the stock fan on the card... because the temp would be 90+c wouldn't the fan spining