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ATI 5850 -Have lost the ability to run Directx 10/11 games

Soldato
Joined
18 Mar 2010
Posts
4,174
I have windows 7 64 bit, and an ATI 5850 Therefore I shouldn't have any problem running directx 10/11 applications.

I bought Civ V at the weekend and was disappointed to find I could only run it in directx 9 mode.

If I select the directx 10/11 option the screen goes black and then............ nothing at all happens, I have to ctrl+alt+del to get out.

I initially thought that this was a problem with Civ V, and tried some of the Civ related fixes on the steam forums. * None of these have worked however.

On a hunch I tried loading Metro 2033 and found I was having the same problems. It started up fine, I checked the video preferences and it was running in directx 9 mode.

I changed it to directx10 (directx 11 was greyed out).

I exited the game and reloaded it - now the same thing happens as for CIV V, I launched from steam, and it went to a black screen and got stuck there.

Therefore it would seem that I am having a general problem running applications using directx10/11.

For example I have tried downloading the Directx end-user runtime from Microsoft:

http://www.microsoft.com/downloads/en/resultsForProduct.aspx?displaylang=en&productID=9C954C37-1ED1-4846-8A7D-85FC422D1388

When I run it a message pops up stating:

"Directx setup has determined that a newer or equivalent version of DirectX is already installed. No installation is necessary."

Anyone got any idea what is going on here and how i could fix it?

I suspect this may have been cause by updating my ati drivers (via steam) a few days ago.





* (I have turned compatibility mode off on the steam launcher, I have ran the dxsetup.exe, and i have changed the ini to skip the intro)
 
Dont update drivers via steam.

Just uninstall driver go to ati website and download latest from there.

a lot of people on the steam forums are having problems when they do it that way.

If still not working post in steam forum instead.
 
Scrub that civ v and metro 2033 are not working in Directx 10/11 mode today.

I probably made a mistake last night and selected the directx 9 launcher for civ v and that is why I thought it was working.

Therefore still looking for help fixing this- any suggestions?
 
Last edited:
Ok found out it was caused by ASUS gamer OSD. (An application that wcame with my card). It turns out this was disabling directx10/11!

I deleted this, did a clean driver install and everything is working fine.

I am very annoyed, I have wasted hours on this, this is very much the kind of stupidity that gives PC's a bad name. Why would Asus ship their directx 11 capable cards with software that will cripple them? AARGH!
 
Ok found out it was caused by ASUS gamer OSD. (An application that wcame with my card). It turns out this was disabling directx10/11!

I deleted this, did a clean driver install and everything is working fine.

I am very annoyed, I have wasted hours on this, this is very much the kind of stupidity that gives PC's a bad name. Why would Asus ship their directx 11 capable cards with software that will cripple them? AARGH!

You sure? :p

I'm using a Asus 5870 and i never seen nor heard of anything like that.
 
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