ATI driver help needed

[CaptainRAVE]

So I recently bought a HD6990 and installed the latest ATI drivers (11.4s) and catalyst profiles. The problem, is that any drivers newer than the 10.4s cause the Sims 3 and Dead Space to lock up either before the main menu or during navigation of the main menu (sometimes even with a BSOD and having to manually shut off the PC).

- I had the same problem with my HD5970
- A fresh install of windows has not fixed the problem
- As far as I am aware all of my drivers are up-to-date

Based on the above I assume it is a problem with the ATI drivers. Anyone got any ideas? Was something added to the drivers around the time of the 10.4s?

Specs (and in sig):
Intel Q9550
Asus P5Q Deluxe motherboard
8Gb Ram
Asus D2X
HD6990

Would really appreciate help, as before I could get away with older drivers, now I can't.

My next thing to try is to disable one GPU in CCC. Might have to try diabling others things too?

 

[VidX]

Check the services.msc for 'AMD External Event Utility' (or similar) and disable it, see if that helps. It has helped to (somewhat) stabilise my ATi issues.

 

[arc@css]

Motherboard drivers up to date? Have you emailed AMD support?

 

[CaptainRAVE]

Motherboard drivers up to date? Have you emailed AMD support?

Motherboard bios and chipset are up-to-date.

I have a couple of things to try next - disabling catalyst AI and updating DirectX runtime files. Will also try what VidX suggested. I am away this evening, but will try tomorrow.

Didn't think of AMD support. That might be the next step after troubleshooting. Good suggestion

 

[CaptainRAVE]

Have tried changing settings in CCC, disabling 'AMD External Event Utility' and checked that all drivers are up-to-date. Next step is contact AMD support and EA support.

 

[Mr Paul]

Indeed could be a game issue, are they fully patched?

 

[CaptainRAVE]

Yep, fully patched. Sounds very similar to this - http://www.kn00tcn.net/site/cities-in-motion-startup-crash-fix/

Basically an OpenGL/crossfire issue. I say it sounds similar, since they mention the 10.4 drivers and the same startup problem. Will have a play about with the dll file.

Edit: Fixed by disabling Catalyst AI - a little long winded though. Will install an older version of CCC.

Edit2: Even easier than that, setting AI to high Quality fixed it!!!